On the day that King David packed our belongings in the truck, it ended up being 1000 cu ft more in space, translating to $3,850 more in charges. We had received 3 different quotes from 3 different companies (2 of the 3 had personally inspected our house for the quote) and this was a significantly large difference but what could I do on the day of the move.
Though the employees who picked up our items on the moving day and delivered our items on the last day were polite and respectful of our belongings, my concern is how our belongings were handled when we weren't observing. Most pieces of furniture wrapped by the movers arrived scratched and dented. Approximately 10 boxes were dented, flattened, and had holes in them but the claim company (CSI) won't cover any items packed in the boxes by me (though I can't control the fact that boxes were flattened). For example, a crock pot in a box had a huge dent in it. There is no amount of wrapping paper that could have prevented a dent to a hard surface such as that.
My couch arrived with mouse poop and a nest inside of it but the claim company doesn't cover this.
I was told that items not documented as missing on the day of delivery could not be included in my claim (I had over 350 items and did not catch that a bed headboard was missing until after that fact). There were 3-4 other families belongings in the truck. They almost gave me someone else's tools but I knew right away it wasn't mine. When I asked the movers how can I know that all my belongings are here, they smirked and said it was inventoried 3 times (that has nothing to do with them delivering it to another person's home on accident).
I've packed and moved myself cross country on multiple occasions and have never had broken belongings or scratched furniture. To summarize, from the appearance of my belongings upon delivery, items were stored and shipped in a manner that was not conducive to the care of it's contents. Care was not given that these were someone's personal belonging.
Hired King David Moving and Storage to move from Seattle to LA.
Denise was very good till I placed my order and paid my advance. Total cost decided as $1400
Luggage was picked up and right size truck was sent to pick it up.
Problem started when delivering the luggage at destination.
Driver calls and informs me that he will be delivering the luggage tomorrow between 8 to 11AM.
He calls next day morning informing that he has brought luggage in huge highway container and it does not fit on the road to my apartment. (Really amazed that this company expects to move around cities, delivering consignments in huge container trucks.)
This Driver Alex, gets his truck 10 minutes walk from my apartment and informs that he will charge me $400 to hire a shuttle to transfer the luggage till my apartment. I cannot believe this charge and call their customer service. After long hold, lady on the phone tells me that she cannot do anything and I will have to listen to what the Driver tells me and pay the amount.
Driver then after 3 hours gets the luggage in uhaul carrier which is available at max $50 per hour.
This is only one driver moving all my boxes, and he charges me additional $130 citing that my apartment is 35 mts from the road where he parked the uhaul shuttle. So I had to pay $530 additional and worst part is the driver was so arrogant that he refused to allow me to even see my luggage till I paid this amount in cash. (I had to struggle to get this additional cash of $530 as they refuse to accept cheque).
Once I pay the money he starts moving the boxes and was careless enough to calmly drop 3-4 boxes when shifting. On counting the boxes, I find one box missing.
This driver informed that he will check in his truck if the box is left there.
I then receive a call from him that the missing bag is in the truck but he has to deliver some other consignment and he will deliver the bag back next day. Its 3 days now and I am still waiting for driver to return or call back.
I called their customer support and the lady again informs me that she cannot do anything and I need to contact the driver.
So if you need to experience some extremely bad service go with King David Moving and Storage. They will try to do everything right till they pick up your luggage, and then you should be ready to pay huge amount with a lot of pain till you hopefully all your luggage back.
King David Moving & Storage Inc. Reviews
On the day that King David packed our belongings in the truck, it ended up being 1000 cu ft more in space, translating to $3,850 more in charges. We had received 3 different quotes from 3 different companies (2 of the 3 had personally inspected our house for the quote) and this was a significantly large difference but what could I do on the day of the move.
Though the employees who picked up our items on the moving day and delivered our items on the last day were polite and respectful of our belongings, my concern is how our belongings were handled when we weren't observing. Most pieces of furniture wrapped by the movers arrived scratched and dented. Approximately 10 boxes were dented, flattened, and had holes in them but the claim company (CSI) won't cover any items packed in the boxes by me (though I can't control the fact that boxes were flattened). For example, a crock pot in a box had a huge dent in it. There is no amount of wrapping paper that could have prevented a dent to a hard surface such as that.
My couch arrived with mouse poop and a nest inside of it but the claim company doesn't cover this.
I was told that items not documented as missing on the day of delivery could not be included in my claim (I had over 350 items and did not catch that a bed headboard was missing until after that fact). There were 3-4 other families belongings in the truck. They almost gave me someone else's tools but I knew right away it wasn't mine. When I asked the movers how can I know that all my belongings are here, they smirked and said it was inventoried 3 times (that has nothing to do with them delivering it to another person's home on accident).
I've packed and moved myself cross country on multiple occasions and have never had broken belongings or scratched furniture. To summarize, from the appearance of my belongings upon delivery, items were stored and shipped in a manner that was not conducive to the care of it's contents. Care was not given that these were someone's personal belonging.
Worst experience.. very bad service.
Hired King David Moving and Storage to move from Seattle to LA.
Denise was very good till I placed my order and paid my advance. Total cost decided as $1400
Luggage was picked up and right size truck was sent to pick it up.
Problem started when delivering the luggage at destination.
Driver calls and informs me that he will be delivering the luggage tomorrow between 8 to 11AM.
He calls next day morning informing that he has brought luggage in huge highway container and it does not fit on the road to my apartment. (Really amazed that this company expects to move around cities, delivering consignments in huge container trucks.)
This Driver Alex, gets his truck 10 minutes walk from my apartment and informs that he will charge me $400 to hire a shuttle to transfer the luggage till my apartment. I cannot believe this charge and call their customer service. After long hold, lady on the phone tells me that she cannot do anything and I will have to listen to what the Driver tells me and pay the amount.
Driver then after 3 hours gets the luggage in uhaul carrier which is available at max $50 per hour.
This is only one driver moving all my boxes, and he charges me additional $130 citing that my apartment is 35 mts from the road where he parked the uhaul shuttle. So I had to pay $530 additional and worst part is the driver was so arrogant that he refused to allow me to even see my luggage till I paid this amount in cash. (I had to struggle to get this additional cash of $530 as they refuse to accept cheque).
Once I pay the money he starts moving the boxes and was careless enough to calmly drop 3-4 boxes when shifting. On counting the boxes, I find one box missing.
This driver informed that he will check in his truck if the box is left there.
I then receive a call from him that the missing bag is in the truck but he has to deliver some other consignment and he will deliver the bag back next day. Its 3 days now and I am still waiting for driver to return or call back.
I called their customer support and the lady again informs me that she cannot do anything and I need to contact the driver.
So if you need to experience some extremely bad service go with King David Moving and Storage. They will try to do everything right till they pick up your luggage, and then you should be ready to pay huge amount with a lot of pain till you hopefully all your luggage back.