This brand is mad cheap. They are focused more on the money versus the customers. When they first opened, they had $5 shipping for any item on the store. Now, shipping cost if at $9. The founder really seems to need money to maintain his Mercedes that he owns. (his instagram: https://www.instagram.com/cgknr/)
I had an item come in with extremely bad defects. The measurements on the shoulders were so off, it made me look like a football player. I emailed them about the concern and i got completely ignored. Which by the way, they ignore a lot of customers. I have seen people constantly comment on their instagram, asking them where their items are that have been ordered months ago. Anyways, time went by with no reply.
They then released more items, and I went ahead and ordered a few items. I ordered the Henley shirt , which came in three weeks later. I went ahead and threw it on. But I struggled getting my head inside the neck hole. The measurements were extremely off, again. So I contacted them and asked for a return. Surprisingly, they replied.
Since they replied, I took advantage and mentioned the other defected item that I don't even want to wear because of how foolish it looks. Then they replied to me like this. Please see images.
After that, I mentioned them on Twitter to see if anyone could help me with the defected sweater I had. Then they replied to me like this via direct message on Twitter. Please see images.
I never expected a brand that makes millions per release become so cheap and rude. Every item I have received from them either has strings falling off, small holes, or other ugly defects. It's really disrespectful, it just shows how much they care about the money versus the customer, again. Spend your money elsewhere. H&M and Forever 21 has better quality items at a cheaper cost compared to Killion. And if you live by any stores that they have, go inside. I want you to see how every employee just sits in the front of the store and just stare at their phones. Guaranteed.
If you don't want to get scammed, disappointed, bullied or mistreated. Forget Killion even exist.
Killion LA Reviews
This brand is mad cheap. They are focused more on the money versus the customers. When they first opened, they had $5 shipping for any item on the store. Now, shipping cost if at $9. The founder really seems to need money to maintain his Mercedes that he owns. (his instagram: https://www.instagram.com/cgknr/)
I had an item come in with extremely bad defects. The measurements on the shoulders were so off, it made me look like a football player. I emailed them about the concern and i got completely ignored. Which by the way, they ignore a lot of customers. I have seen people constantly comment on their instagram, asking them where their items are that have been ordered months ago. Anyways, time went by with no reply.
They then released more items, and I went ahead and ordered a few items. I ordered the Henley shirt , which came in three weeks later. I went ahead and threw it on. But I struggled getting my head inside the neck hole. The measurements were extremely off, again. So I contacted them and asked for a return. Surprisingly, they replied.
Since they replied, I took advantage and mentioned the other defected item that I don't even want to wear because of how foolish it looks. Then they replied to me like this. Please see images.
After that, I mentioned them on Twitter to see if anyone could help me with the defected sweater I had. Then they replied to me like this via direct message on Twitter. Please see images.
I never expected a brand that makes millions per release become so cheap and rude. Every item I have received from them either has strings falling off, small holes, or other ugly defects. It's really disrespectful, it just shows how much they care about the money versus the customer, again. Spend your money elsewhere. H&M and Forever 21 has better quality items at a cheaper cost compared to Killion. And if you live by any stores that they have, go inside. I want you to see how every employee just sits in the front of the store and just stare at their phones. Guaranteed.
If you don't want to get scammed, disappointed, bullied or mistreated. Forget Killion even exist.