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Keystone Chevrolet


Country United States
State Oklahoma
City Sand Springs
Address 8700 Charles Page Blvd
Phone 918-932-1706
Website http://www.keystonechevrolet.com/

Keystone Chevrolet Reviews

  • May 20, 2017

Keystone chevrolet To anyone and everyone who is thinking of making the mistake of looking for a car at keystone chevrolet: Do NOT go car shopping at keystone if you actually want to see the vehicles you are interested in purchasing. After wasting over two days of my time, and having to deal with two different salesmen (neither of whom seemed overflowing with honesty after looking back upon my experiences). I was only shown two vehicles, one of which was exactly what I told him I DIDN'T want! My sorry experiences: First of all, the "credit immunity" they advertise doesn't actually exist. The man asked for my information and had me sign a paper "to verify that what I had told him was the truth". He had my credit checked five times before I left and didn't even bother to tell me. Even I know that your credit scores go down every time they are checked, so much for improving the numbers. I'm an old lady, and I've purchased cars in the past, and for some reason every single car dealership I have visited (except for keystone) has shown me vehicles and discussed the price of them BEFORE asking me to sit down to do paperwork. Second, don't waste your time if you actually want to see the vehicles you are interested in, after wasting over two days there I was only shown two vehicles - only one of which I had expressed an interest in. Lord knows why they tried to talk me into a sedan when I had asked to see SUVs! Maybe it was because they were both the same color, that's all they had in common. I wasted two days of my life listening to some guy, who shall remain nameless only because I am trying to be nice, blow smoke and wave mirrors at me. Every time I asked for prices, he didn't know -- but he would find out. Somewhere between the the time I walked in and asked about SUVs and a strange space in his brain he determined that the "perfect car for me - which he just knew I would love"! I didn't. The first vehicle was really nice, but unfortunately not near what I could afford. It took him over an hour to even find the first vehicle, so when he came back to tell me he had found "the perfect vehicle for me" I asked him what it was because there was no reason to waste another hour of his time or mine while he looked for something until we both knew I was interested in seeing it. He waves a piece of paper with a number on it in my face and said "I can't tell you, this is all they gave me, I'll be right back." Fast forward forty-five minutes (at least he was getting faster) and he pulls up in a sedan. Hello, if I had wanted a sedan, I would have asked to see sedans. I had specifically told him "no granny cars, I don't want another sedan, I've had two and I hated them both". I left feeling that I had been lied to and misled. Still wondering what kind of price tag had been on the only two vehicles he had bothered to show me. My best friend and her son had the same type of experience with the same guy (we went in together). Two weeks later, I receive a call from another man from keystone, (he shall remain nameless for the same reason) he said that the other guy was no longer with them and that he was suppose to "make things right". He said they had several SUV's in the price range that I had been approved for and said that he would be happy to show them to be. I told him I had no vehicle and couldn't come see them. He offered to come pick me up and take me to see them. I told him to find them and let me know. He said he would email me photos and information on some vehicles (guess what? - he didn't). The next day he called to apologize for not sending the email and said he had some vehicles to show me. I agreed to go with him to look at the vehicles. He showed up right on time. When we arrived at the showroom he ushered me into a little cubical, sat me down at the computer and asked me to pull up my bank statements to verify my income (obviously If I had already been approved - as he had stated that I had been the day before - my income must have already been verified). Stupidly I complied. He printed them out. The first page showed my direct deposits, so I asked for the other pages, he didn't seem too happy about that but he gave them to me. He did, however, take his time looking them over (that didn't sit too well with me). He kept running back and forth between the little booth he had put me in and the one next to it, relaying information from me and questions from the men next door. Why we couldn't all sit down together was beyond me. He came back and without saying a word pulled up a website and then told me to create an account with social security. I told him I didn't need one and he said that they wanted the information. I told him I didn't think they needed that information since I had been approved before my ss began (I didn't even apply for my ss until the day after the first guy ran all the credit checks on me). He went back to the other cubicle and when he came back he said that they wanted it anyway (I definitely got the feeling that I had been lied to again, either I had been approved and if so they didn't need it and he was fibbing about needing it, or I hadn't really been approved and he was fibbing about me being approved, either way it suddenly didn't seem to be the most honest situation I'd managed to get myself involved in). I told him I didn't think they needed and would he please take me home. I got up to, leave and he went next door again to talk to his friends instead of walking me outside. He never came outside to check on me so I started walking. Trust me Sand Springs may look right next door to Mannford on the map, but it sure doesn't seem very close when you are walking. Needless to say, he didn't bother to call and make sure I made it home safely, if at all. Obviously keystone makes a habit of hiring the very best people, and I DO use the term loosely. So, in summation. I'd wasted another two hours of my life in that place. Not counting the time it took me to walk home in the heat, and I didn't even get to look at any of those vehicles he was so anxious for me to see. What a waste of my time! And a most frustrating ordeal as well!

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