Jose A. Tuero

As emailed to salesman Patrick Reece at RICK CASE HYUNDAI, Ft. Lauderdale FL 33317

Good afternoon Patrick,

You said if I had any questions, to direct them to you.

Question: why is it that you told me wife and I that we would get $5,000.00 off the price of the car

and $1,500.00 for our trade-in. That total would equal $6,500.00

Now as you read down the Retail Purchase Agreement I see the &1,500.00 for the trade-in but I

only see $3,750 for the rebate. Why is there a difference of $1,250.00?

and keep in mind that you never mentioned it was a particular model vehicle. You said $5,000.00

You told my wife and I the rebate was $5,000.00 plus an additional $1,500.00 for the trade-in.

You and Rick Case made good on the trade-in but deceived us on the money value off the price of the

car.

We Trusted you and both my wife and I felt good about doing business with you and Rick Case Hyundai.

Maybe I should direct this to the Federal Fair Act Laws and the State of Florida Agency Complaint Group that help

to protect the consumer against fraud. Give me your explanation in detail of why the deception and the two different amounts.

I wonder if I should involve Rick Case himself. Email addresses are easy enough to find.

Thank you

Jose A. Tuero

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