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J. D. Byrider


Country United States
State Alabama
Phone 888-240-3595
Website http://www.jdbyrider.com/

J. D. Byrider Reviews

  • Nov 3, 2018

I bought a car that i might add was way overpriced but i was desperate and they knew it. The car has issues which shoukd be fixed under their warrenty but has not been. When i lost my job and told them i needed a little time to start to start a new job and get first paycheck they were very rude and was telling me to barrow money from friends or family to make my payment. They called me everyday harassing me for money even though they knew when i got paid and when payments would resume. They repossessed the car after only 10 days late. Cost 700 to get it back.

When i started new job the pre employment tests and physical and everything job required took a little longer than i expected and delayed my actual start date and i informed them of this but they still harassed me everyday. Before i got my first check they repossessed the car again and it cost me my job because of probation period violation of missing work. They dont care about the people they rip off. They sell crap for premium prices and harass you daily if something happens and you cant make payment on time.

  • Oct 7, 2018

I financed a car from JDBYRDER April 2017 they charged me $ 8000 for a 2005 Dodge Neon warranty included 36,000 miles or 3 years. If i had requested carfax on the vehicle? I would have seen that the car was constantly being service the year before i brought it. 4 months later the car started overheating and stalling...i took it back to JDBYRDER service department. They " allegedly " corrected the problem. Well couple months later same problem...the next year 2018 spring time...car started overheating and stalling again. The car was in shop multiple times before they figured out it needed a replacement engine. Warranty didnt covered replacement thermostat and other minor repairs.

Thankfully engine was covered. Fall 2018 car overheating again...stalling need Another engine!! I stupidly drove the smoking car to the dealership...the manager met me outside didnt seem to care my car was smoking and me and my young daughter inhaled fumes ..they offered us water. He scolded me for missing a service appointment a few months prior . Claiming the problem could have been properly diagnosed! He new to this location anyway! He also stated that i should be paying 400.00 a month for a 2005 Dodge neon! And if i wanted to trade in my hoopie that i would have to put $ 1800 down and pay $ 340.00 a month for another decade old used car. Unbelievable! Unethical business practice.

  • Apr 26, 2018

I drove 1 hour away to apply for car off an offer I seen on Craigslist. The offer is a complete scam! They told me they are income based and my household makes more than enough income to established a vehicle lease. Have 2 cars pay off on our credit as well. Just to be told they would not give me a car cause I'm expecting soon and would not be able to drive. I was more than disgusted with Josh when told this, that was demeaning and untasteful to tell a woman. Also, goes along with discrimination.

Even after telling me I can provide proof of income after baby is born they would work with me I walked away. I would not want to do business with any business who thinks it's okay to tell a pregnant woman who works fulltime and currently paying $1600 a month to rent a car that I would not be able to afford it after the baby comes and would not be able to drive. This is not all helping a person who needs a vehicle more than ever to transport a baby back and forth from hospital visits, daycare and etc.

While meanwhile still going back to work full time.

I will never recommend them to anyone this was a complete total waste of 4 hours sitting there just to be discriminated and humiliated for my condition of pregnancy. I'm currently trying to find a way to possible sue for this. That was just so distasteful, and for a person who graduated from Business School I will not tolerate this type of behavior from a establishment at all.

I have attached pictures below if you see this advertising on Craigslist I advice you to not even call or bother it's complete false advertising just to get you in to put in application for the monthly goals they have up on board in they office. I've worked sales for 7 years and the goals is not always to sale a car just applications is another step to the sales quotas as well.

  • Jan 29, 2018

I bought my car from them in 02/2012 and deligently used them for preventative maintenance and repairs. According to their Corporate Guidelines they don't mark up the part prices. This is an Absolute Lie! I had to have my engine replaced and the cost of the engine was $925, it's a 4 cylinder MT 2006 Kia Spectra. They charged me $1075.00 plus they kept the $75.00 Core Return that they received back from their parts supplier. They also doubled the tow bill which cost them $90 and charged me $180. They also replaced my battery during a different service repair and charged me $97.95 for the battery, However they put a Used Core Return Battery from someone else's car in my car but they forgot to take the Core Return Sticker off of it.

What truly angers me is that after I had to have my CV Axels replaced again and took it to a different mechanic he showed me where they had put The Wrong Wheel Bearing On My Car which overtime caused significant damage but Also Put My Family's Safety In Jeopardy!

Given that I would actually go to a local bakery and purchase 2 dozen donuts for the dealership every time I would take my car in for service and this is how they screwed me over I Am Not Going To Let This Slide By.

I recommend that anyone who has purchased a vehicle from them review all of your service records and then go onto AutoZone and Advance Auto's websites and look up the part prices for the items that you had to purchase through JDBYRIDER and see just how much they marked up your part prices as well.

When I went into the dealership to discuss this matter and asked the Manager, whom I had never seen before, what his name was he glared at me and said "Jose!" I then asked him for his last name to which he replied "You Don't Need To Know My Last Name!" When I asked him for his business card he said "I'm Not Giving You My Business Card!" This leads me to believe that "Jose" is probably the Franchise Owner. Either way, I am going to continue pursuing Justice regardless of whether it takes years to complete.

  • Jan 10, 2018

I was in a car accident and they are not trying to help me get my car fixed or get me into a Another Car! All they want this the car payment. They are not trying to help me at all with anything ! They just want my money! JD want me to pay for a car that’s not driveable!

  • Sep 28, 2017

I bought a car from them 3 yrs ago told me it would be cheap and affordable it was 20,000 dollars to purchase the car told me my engine and transmission were covered until the car was paid off come to find out it’s not they charge you a rediclous amour to have the vehicle serviced there also I owned the car for 2 or 3 moths and the Cam shaft sensor went they gave me a hard time fixing it cause the 30 day bummer to bumper warranty was up them I told them they could have the car back then they offered to fix it for free then I went to get it inspected and it failed due to them selling me a flood car with a giant hole in the drivers side floor board told me it was my problem to get it fixed and they never sold me the car that was and then proceeded to tell me I can’t afdord the car yet I still have the piece of s**t told me it was a 3 yr loan come to find out it is a 4 yr loan have had problems since day one of having the car I pay 420 a month with the 4 weeks in a month and 640 a month. With 5 weeks talk about rip off if ur payment come up and it’s not even late they call u to tell u ur payment is late when it is due at 7 pm the latest and this is at 8 in the miring when they call you it’s rediclous and someone needs to put them outta business for selling over priced lemons

  • Sep 13, 2017

Since july 7,2016, i've had my 05'buick lacrosse. I traded in my 95 mercedes benz,and my 01 ford windstar, in total i got 150$ towards the lacrosse. Due to not having good credit, i didnt get to choose a car i just got what i so called qualified for. Ever since i've had many problems with the car, light issues, tire issues, struts, water leakage thru the light fixture,and other things the list goes on. And now i got the car shutting off on me while im driving, very dangerous and scary.I'm terrified of driving it. I have no other choice its my only vehicle and my source of employment.

  • Aug 29, 2017

I have only had my car for 5 months the engine light was on when i got the car i was told it was nothing and would be fixed i have lost jobs and money dealing with these people. all i want is a different car or my money back at this point.

  • Aug 18, 2017

DO NOT BUY FROM THEM!!! I bought a 2007 ford focus I am paying three times what it's worth they tell you it has this great warranty then when you go to get service first good luck getting a hold of them then when you do they will tell you oh that's not covered part of the stuff wrong with my car was bad when I bought it when I tried to let them know i couldn't get a hold of anyone in service then it wasn't covered then he was going to charge me what it would cost if it was under warranty car still isn't fixed because they keep ordering the wrong parts its all crap now an engine part went out but it's not covered either they are a big rip off all they care about is getting your money not about you buyer beware!!

  • Jul 26, 2017

Bought a car back in November took it in approximately two weeks after purchasing it. Something is wrong in front end, metal rattling and all. The mechanic does a front end alignment and I pay the $26.50 plus pay for rode back and forth to work and to drop and pick up the car. Did not fox the problem make another appointment leave my car all day pay people money I don't have for rides and he fixed a belt. Now if there's a problem with the front end the car should be in the air not in the hood. Unnecessary repairs and costly for me. Did not fix problem take it in they don't know everything looks fine. Made another appointment he heard the metal rattle yet stated it was a piece of plastic flapping. Did not fix the problem. Called corporate filed formal complaint supposed to receive call in like 7-10 business days and did not receive anything. Called back yesterday they escalated complaint whatever that man and said they'd call in 3 business days. Today at work got a call from the mechanic that's been working on it asking me when I can being it BACK in again. Doing the same thing repeatedly expecting a different result. So once again find rides pay for rides go all day without my car and to just be played again. Why you would do people so crazy is beyond me. I think I need to involve a lawyer fast.

  • Jul 24, 2017

I Brenda Goggins got 2007 car ..they charged me 11000 for that car...I paid 173 every other week...I told them I was having problem with that car day one..I took it to another dealer to trade in.they said they gave me a wreck car..they just fix to sell..I thank it's so wrong for them to use people like that.now am still having problem with it..I think they should give my money back and take there car or glet me pick my own car out that's good to drive...to many problem with there cars...

  • Jul 14, 2017

Make a long story short I've had problems with JD Byrider and since the first day I pull my vehicle off the lot they refused and they refused and they refused to fix the problems because to them nothing was wrong because nothing was broke down. they have messed up my credit from almost 7 204. they refuse to fix my credit because now they're saying that town is closed. they need to fix my credit. I remind you this is the second vehicle I had got from them and they just keep wanting to do me dirty because they want to sell them lemons two people who don't have no money and hopefully they get their car return

  • Nov 11, 2016

We moved to Utah from Wisconsin about a year ago. When we arrived we had no car so we went to JD Byrider assuming that our credit was not good enough to go somewhere else. To start with, the saleman was very pushy. He would not take no for an answer. Then we went in to talk to the finance guy-Mike. We had two issues with the car: 1st the cruise control didnt work. Also the brakes were sqealing. I spicifically asked Mike about fixing the cruise contro, to which he replied "We will look at it".

So we bought the car and took it back about a week or two later to have the cruise control fixed. The mechanic looked at it and said it would cost me about $1000.00 to fix it. We went to talk to Mike who said "I told you we would LOOK at it, not fix it". Not more than a month later the brakes were sqealing so bad I had to take it in to have it fixed. That was not covered under the waranty and was going to cost me somewhere around $500.00. I had to put the pads on myself.

So we are going along ok for a few months and I changed jobs. I called them and told them I would be late on payments until I got my new jobs pay alligned with the payment times. I had to wait a month and a half for my first check from my new job and so i owed 1 and 1/2 payments. I called and made arrangements. It still took about 2 or 3 months for them to get my due date changed to my new pay schedule. About 5 days after it was due in August I got a text from the loan guy who was working with my loan. He told me I had to have the full payment in by the end of the month (which was about two ro three days away). I explained to him the reason I had ot wait for my next check was because I had to pay rent with that check. He sent me another text and told me that I had not made 1 single poayment on time (Which is absolute B.S.) and that if I didnt make the payment they were going to come and take the car. I made the payment and promptly bounced three checks through my account, which cost me an exhorbadent amount in fees form the landlord, and the other two bills, not to mention the returned check fees of $35.00 a check.

I decided I would take the car and try to trade it in for anything else. Come to find out the car is worth about a third of what they are charging me for it. So now Im stuck with a car that they pushed me into, didnt keep their word on repairing, want charge excessive amounts for all the repairs that are not under the worhtless waranty and costing me upwards of $200.00 because they couldnt get my due date arranged correctly. Did I mention I talked to them repeadadly about changing it? I was told it would be no porblem. they lied.

The car is ok except for the issues I mentioned above (still no cruise control). Every day I get into the thing to go to work and it angers me to think how badly these people screwed me. They take advantage of people and lie to them, or at least they manipulate the things they say to make it sound like they are there to help you. They are not!!! I will NEVER buy here again and nobody I have any access to will ever approach the lot.

  • Oct 3, 2016

They sold me a 2006 chevy colbolt, valued at 567 dollars due to 20 crashed which we were lied to about, financed for 17,000 dollars, they called my mother to the dealership to sign "insurance paperwork" and tricked her into signing financing paperwork, so she bought the car without knowing and she can't afford the reposition so it stuck paying 400 dollars a month for a 500 dollar car.

  • Sep 27, 2016

In 2004 I went with my kids father to get HIM a vehicle, I was a stay at home mother NO INCOME. I was asked while there at JD Byrder can we use you on this application for DRIVERS LICENSE purposes ONLY you will in no way be financially responsible. They needed my license because his was suspended, FRUAD #1. This vehicle was reposesed 9/2005, when they picked up vehicle they called his phone taunting him. VERY PROFESSIONAL. In 2009 I guess I was supposedly served for this debt so a judgement was filed I wasn't given oppertunity to even go before judge as again I WASN'T actually served. In 2013 I contacted Bartolini to express the situtataion, I am a single mother of 4 their dad doesn't see them and he doesn't support them. I explained again the scenerio on how this all played out of course they were sypathetic. I also told them the court says by law they are unable to collect on this debt anymore, and they allowed me to go pick up a copy of "original" aggreement and OF COURSE I was main person on contract. I thought the situtaion was resolved, everything was removed from my credit files. Well we are 2016 and I now find JD Byrder/CNAC being reported on my Experian report claiming I had this vehicle all the way into 2010, Fraud #2 I called corprate they claim the location he got this car went out of business and was franchised, that they are NOT reporting anything on my credit and they no longer even have my file. I contacted The Finance Company which as I now Know is THE SAME COMPANY; Fraud 3, they first said we are not going after you we renewed the judgement in the right parties name. Maybe a week later I called back to see who is responding to my dispute since everyone claims it isn't them, I was then informed we are going after you my supervisor doesn't want to work with you.

They renewed this judgement and served an address I lived at in 2007 although they were aware from 2013 were I was living. They are also asking for the FULL value of the vehicle in the judgement when by law they aren't allowed to do that.

  • Sep 13, 2016

I believe that j.d.byryder takes advantage of the consumer.my wife an I fianced a 2006p.t.cruiser for13,000.00;and we've had nothing but problem after problem.they had to replace the computer twice, the engine, the back brakes, the window motors, the starter ,the alternated, an we still continue to have problems with it.we asked to be put into another veichle an was told no.we've contacted are state an all they care about is the buiessness.

  • Jul 21, 2016

They sold me a 2005 Dodge Neon for $10,000 and then I find out it is only worth maybe 2500. They saw me coming. Bad credit, low income....payments which are half my income....I plan on voluntarily giving them their car back....I haven't even touched the prinipal in over a year.

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