Buyer beware! i placed an order on 1/3/2018. They processed my payment immediately. After two weeks i sent an email, asking what the hold up was. Then i recieved a telephone call saying they didn't have my case in stock. So, that is why they couldn't send it. Then was assured they were putting a rush on the order. Two weeks later they send me a tracking number saying it had shipped. It arrived, the box was severely worn, beaten up. After opening the outside box, and the packaging, i removed the computer box. It was covered in dust and had writing in fingerprint on it. You know, like "wash me" on a dirty car) upon opening the package, i am asking myself, where is the rest of my order??? I ordered two gaming chairs, almost $300 each and i was also missing a mouse (!!! seriously??!!!) a mouse pad, and a headset, and two hdmi cables. It doesn't take a rocket scientist to figure the computer had been built and was sitting in their warehouse collecting dust. I started to think, when does the 30 day warranty start? From the day i recieve it, or from the day my payment went through? If so, this is major fraud. The computer works, despite having to borrow a mouse. I had sent them emails right away, demanding money back if the items did not get shipped asap. They did not respond. I sent out another email, with cc'ed in the receiptiant. Suddenly, i get a response, oh sorry we will send you your items. Oh, and we don't send chairs. ??? Then where do my chairs come from? And if i paid for them back on 1/3/2018, why weren't they sent as soon as payment was received? I still have not got a tracking number from ibuypower for the peripherals or from any other company for the chairs.
Ibuypower Computer Reviews
Buyer beware! i placed an order on 1/3/2018. They processed my payment immediately. After two weeks i sent an email, asking what the hold up was. Then i recieved a telephone call saying they didn't have my case in stock. So, that is why they couldn't send it. Then was assured they were putting a rush on the order. Two weeks later they send me a tracking number saying it had shipped. It arrived, the box was severely worn, beaten up. After opening the outside box, and the packaging, i removed the computer box. It was covered in dust and had writing in fingerprint on it. You know, like "wash me" on a dirty car) upon opening the package, i am asking myself, where is the rest of my order??? I ordered two gaming chairs, almost $300 each and i was also missing a mouse (!!! seriously??!!!) a mouse pad, and a headset, and two hdmi cables. It doesn't take a rocket scientist to figure the computer had been built and was sitting in their warehouse collecting dust. I started to think, when does the 30 day warranty start? From the day i recieve it, or from the day my payment went through? If so, this is major fraud. The computer works, despite having to borrow a mouse. I had sent them emails right away, demanding money back if the items did not get shipped asap. They did not respond. I sent out another email, with cc'ed in the receiptiant. Suddenly, i get a response, oh sorry we will send you your items. Oh, and we don't send chairs. ??? Then where do my chairs come from? And if i paid for them back on 1/3/2018, why weren't they sent as soon as payment was received? I still have not got a tracking number from ibuypower for the peripherals or from any other company for the chairs.
Please help!
Thank you,
Klcs