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Hortnrcs.com


Country United Kingdom
State England
City London
Address 297 Tottenham Court Road
Website https://hortnrcs.com/

Hortnrcs.com Reviews

  • Apr 25, 2023

Gost Order of Factory direct sales] 4 seat electric small car (with air conditioning and heating)× Paid only $35.97USD I File with USPS says I gotten this all I get is Email runaround I hane Report to FTC bad website business I had to wait 30 longer what there ad says as well missleading Sales to click on. They email says I gotten this Order by Mail Box Post office says No Can Do to big is a Freight order only.Found this is false AD sales !

USPS Mail #420491209400136105155053607931 ORDER 230319045621514

Dear customer,

Sorry to hear that you are not in receipt of your order, and we are sorry for keeping you waiting for such a long time.

After our conversation with the shippers, we regret to be informed that your shipment might be lost in transit, so there is no further online tracking information.

In this case, how about we arrange to send you a replacement via a faster and safer shipping way or process a refund for you as compensation?

Please let us know the option you preferred and we will resolve this matter for you as soon as possible.

Waiting for your reply.

Thank you

Christin from customer service center

Dear customer

We are sorry to inform you ,we can't issue full refund for you

We send the package according to your address which you provide to us,and all the tracking information was show delivered successfully

Talk with our manager, we can resend the package for you ,and we have been lose a lot

Or we can provide 70% refund back to your account to solve the problem more effectively and make you satisfied

If you accept this offer ,please inform us

Sorry to keep you waiting.

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