On Black Friday, 2019 I purchased a package of a Ring Video Doorbell 2 and Echo Show 5, advertised on their site for $79.99. A few weeks later, I recieved a "X smart video doorbell", which is a cheap knockoff of the Ring product. No Echo Show was included.
When contacted, the seller said he sent what I ordered, even though the invoice I had clearly showed I ordered a Ring product and Echo Show. Seller said he'd give me $10 back but I had to return the package to China first, and in 7 days.
I paid through Paypal and am working with them to get the money back. They agreed I deserve a full refund, but they want me to ship the product back. The seller gave an invalid return address at first; Paypal is contacting them for the correct address now.
I want to warn others on this classic bait-and-switch that I fell for, and hope they don't have my problems.
Halloween Pie Reviews
On Black Friday, 2019 I purchased a package of a Ring Video Doorbell 2 and Echo Show 5, advertised on their site for $79.99. A few weeks later, I recieved a "X smart video doorbell", which is a cheap knockoff of the Ring product. No Echo Show was included.
When contacted, the seller said he sent what I ordered, even though the invoice I had clearly showed I ordered a Ring product and Echo Show. Seller said he'd give me $10 back but I had to return the package to China first, and in 7 days.
I paid through Paypal and am working with them to get the money back. They agreed I deserve a full refund, but they want me to ship the product back. The seller gave an invalid return address at first; Paypal is contacting them for the correct address now.
I want to warn others on this classic bait-and-switch that I fell for, and hope they don't have my problems.