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Growl


Country United States
State Alabama
Phone 803-530-5083
Website http://www.mygrowl.com/

Growl Reviews

  • Feb 1, 2016

She My husband and I are seniors living in northwest NJ. On 1/14/2016 we received a call from "Dawn" of the mygrowl animal rescue in Edgewater, NJ about a Bichon Frise dog we had applied to adopt. She set up an appointment for 1/16 between 9 and 10 A.M. to bring the dog to us and even offered to split the adoption fee into two increments to make it easier on our budget. She said she would call again the next day (1/15) in case we thought of any additional questions we wanted to ask prior to meeting "Toby". We did not hear from her on the 15th and she did not keep her appointment on the 16th. We waited until 11:30 A.M. and tried to call her. She did not pick up and we could not even leave a message as her mailbox was full (and it has been ever since). So we tried emailing her. We waited all day and finally, that night, she sent a terse email saying she would have to 'postpone' because she was at the vet with another dog. No apology for making us wait all day. We would have liked to go visit our son if we had known the appointment was 'postponed'. We emailed and emailed after that date, asking her to please let us know if we were being considered as adopters. There finally was one response telling us what we already knew: she was at the vet, etc. 'Postponing' something would seem to imply that another appointment would be forthcoming. We asked for that. No response. More and more emails to her (we lost count) and she simply refused to communicate with us. Finally, yesterday (1/29/16) we wrote a strong message asking her to P L E A S E!! let us know what to expect. This morning she wrote back telling us we are too old to adopt a 3-yr-old dog. We should get a senior dog which would, in effect, die before we do because this 3-yr-old dog should never, ever be rehomed again in his whole life. We assured her he would go to our son and his family if anything happens to us; and we don't want a senior dog because we can't face the heartbreak we just went through when losing our Bichon, Jordie, to cancer. She wrote back and told us we are 'selfish'. This woman may be good with animals but she certainly lacks a lot in people skills. We would like to report her abusive treatment of us to other volunteers in that shelter but, as one site describes it, their address is "hidden" - no street address or telephone number available (except hers). She claims "Toby" will remain in his foster home but all the pictures of him on Facebook advertise him for adoption. Looks like she lies. We provided references and they confirm she never contacted them. So she really knows nothing about us personally; just seems to have made a decision without having any facts. She seems to run the whole show and someone needs to catch up to her shoddy treatment of prospective adopters, especially seniors like us

  • Apr 20, 2016

GROWL Reply "Toby"

Toby was available for adoption & in a foster home. He was ultimately adopted by his foster family. Toby was 3 years old, happy and full of life and energy. He loved running in the yard and playing with other dogs that were in his foster home. When we initially spoke you and I setup a adoption appointment and home visit. When there was a emergency you were communicated to that we had another dog that had started coughing and we wanted to get that dog started on meds and were at the vet. You did not wait all day, correspondence was communicated that morning. We do not adopt out our animals without home visits and appointments with the dog, that ensures we are placing in a safe and welcoming home for them. We also make sure it is the correct home. Upon speak more, as we spoke a few times on the phone, you indicated your husband could not help you care for Toby as he was in his 90s and unable to help. You then indicated that Toby would be outside on a in ground chin to do his business and that he could be out when you are outside with him like that. Upon speaking to you more and more this was apparent that Toby would not do well in this home. It was not the best place for him that is why you were suggested a older dog but a young and playful dog. So in turn you have wrote a hateful review here about GROWL when the entire time GROWL had a responsibility to place Toby in a home best for him, that in turn means that not every adopter gets the dog they "want". It also does not mean anyone is shady, lies or etc. It simply means that Toby was a young and active dog and deserved to have that opportunity in his life. You were never asked for one cent and you were even told that yes if you needed to pay in installments you could. So while you may have not got your way and feel as though you need to hinder other death row animals home, Toby is playing in his home now with other dogs and is happy. That is our goal at GROWL, to place them in the right homes for the dogs. You were communicated to the entire time and told the exact reasons.

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