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Greenway Express Texas


Country United States
State Texas
City Houston
Address 4140 Dayco St.
Phone 281-306-4530
Website http://greenwaytexas.com/

Greenway Express Texas Reviews

  • Aug 22, 2015

Moved in November 2014 from Omaha, NE to Boulder, MT. They picked things up using a rental Penske truck. Left my items out in the rain for an hour while packing the truck. I was told that I could pay the total charges at pickup with a credit card. Tried to pay when items where picked up, but was told they could not take Credit cards. They took my CC # anyway and I found 2 unexplained resturant charges done in Texas on my CC, in which I then had to close and reopen a new one. I had no other way to pay. I contacted the broker company because Leo from Greenway said he would not deliver my items until paid. National Moving Group Boca Raton, FL (the broker company) handled the payment which for some unexplained reason was $1500 more than quoted. Leo was holding my items for "ransom" until he received that higher amount. I had no other choice to pay especially since they had a full medium size suitcase of all my medical records.

After waiting, calling, not receiving calls back, and if I did where lies as to when and where my items where (once they said in KC then back in Texas) Greenway hired another company (United West Puyallup, WA) to pick up my items (which were always in storage in Lincoln, NE) and delivered it to me on 12/24/2014.

My items were scuffed, broken, wet, no suitcase, and out of 10 boxes (which had oil spilled on the contents and boxes) received only 4 of mine and 4 other boxes of peoples contents.

I filed a claim with CSI in March 2015 they said "the carrier is the party responsible for any compensation therefore your claim must be referred back to your carrier". I have emailed this letter to Leo and he keeps saying "he will look into the matter" and/or does not respond to my phone calls. As of today, 8/21/2015, I have not heard and now not been able to get thru to Leo's phone (8324263633 - mailbox full) or main phone line (2813064530 - unable to connect message).

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