I bought this air-conditioning unit knew two years ago. It went out a couple days ago and was told today by technician that it will cost me $2000 in labor and Refrigerant to get this AC unit fixed. The AC unit itself cost is just under $3000 new.
Other than pretending to be sorry, they only offered to send a replacement part and not compensate for labor cost or Refrigerant cost. Having to pay 2/3 of the cost of a two-year-old unit is absurd! Considering the repair cost being so high, they should've offered to replace the unit! No one having an air conditioner only two years old should be stuck having to pay 2/3 the cost to repair it or having to buy a whole new unit or having to spend God knows how much to take them to court to get them to do the right thing.
If your Daikin Air Conditioner breaks again and again, you might call Daikin Customer Support. You'll be told that Daikin does nothing for customers and that you must call the distributor who sold the equipment. That distributor is Goodman Distribution, in our case. So you call Goodman, and oops, you can't call them because they do not talk to, or listen to, customers.
So, you bought a LEMON. They don't care and they won't look at it, they say they only talk to repair professionals. This is a shell game. A dodge. An outright abuse of customers and collusion between Daikin and Goodman. If you buy a Daikin unit from Goodman, you'll soon get screwed.
Bought Goodman never again 2 burnt blower motors and now a defective evaporator coil and on top of that my installer said it’s all warranted through Goodman for 10 years but now Goodman says they will not warranty the units for 10 years only 5 because a form was not filed within 90 days from install this is bull it’s because they are in a class action law suite about having lot and lots of defective coils and so there trying to get out of covering there 10 year warranty on a technicality and because they know there stuff will only last for 5 year and now turning the blame on homeowners for there installing company negligence in not filing there paperwork timely by saying Oh that’s the homeowners responsibility to file the warranty paperwork and if the don’t we will penalize them for our defective products
Let’s face it paperwork or not it should not effect the warranty if there stuff was built rite from the beginning and they felt a 10 year warranty was proper then filing a form should not matter it does not change the MFG date or the install date or the way they make there products They have not heard the last from me this is just a start Buy Trane not Goodman and save your self lots of headaches dealing with Goodman’s customers service is a joke just a headache I’m not asking for labor charges or the 10 lbs of Freon that was lost do to there defective coils just to stand behind there 10 year policy and provide the parts to replace there known bad inferior parts for the10 year period they promised If your looking for Hvac work do your home work ck out the net for all the people having issues with Goodman then buy something else more reliable like American Standard or Trane I wish I did
Peuchase new home with this compnys products installed. Every year someone has to work on the system. Two control panels an know that. They sell junk and when I buy my next home I will make sure these products are not in my home. I also recommend you do the same.
Goodman Manufacturing Reviews
I bought this air-conditioning unit knew two years ago. It went out a couple days ago and was told today by technician that it will cost me $2000 in labor and Refrigerant to get this AC unit fixed. The AC unit itself cost is just under $3000 new.
Other than pretending to be sorry, they only offered to send a replacement part and not compensate for labor cost or Refrigerant cost. Having to pay 2/3 of the cost of a two-year-old unit is absurd! Considering the repair cost being so high, they should've offered to replace the unit! No one having an air conditioner only two years old should be stuck having to pay 2/3 the cost to repair it or having to buy a whole new unit or having to spend God knows how much to take them to court to get them to do the right thing.
If your Daikin Air Conditioner breaks again and again, you might call Daikin Customer Support. You'll be told that Daikin does nothing for customers and that you must call the distributor who sold the equipment. That distributor is Goodman Distribution, in our case. So you call Goodman, and oops, you can't call them because they do not talk to, or listen to, customers.
So, you bought a LEMON. They don't care and they won't look at it, they say they only talk to repair professionals. This is a shell game. A dodge. An outright abuse of customers and collusion between Daikin and Goodman. If you buy a Daikin unit from Goodman, you'll soon get screwed.
Bought Goodman never again 2 burnt blower motors and now a defective evaporator coil and on top of that my installer said it’s all warranted through Goodman for 10 years but now Goodman says they will not warranty the units for 10 years only 5 because a form was not filed within 90 days from install this is bull it’s because they are in a class action law suite about having lot and lots of defective coils and so there trying to get out of covering there 10 year warranty on a technicality and because they know there stuff will only last for 5 year and now turning the blame on homeowners for there installing company negligence in not filing there paperwork timely by saying Oh that’s the homeowners responsibility to file the warranty paperwork and if the don’t we will penalize them for our defective products
Let’s face it paperwork or not it should not effect the warranty if there stuff was built rite from the beginning and they felt a 10 year warranty was proper then filing a form should not matter it does not change the MFG date or the install date or the way they make there products They have not heard the last from me this is just a start Buy Trane not Goodman and save your self lots of headaches dealing with Goodman’s customers service is a joke just a headache I’m not asking for labor charges or the 10 lbs of Freon that was lost do to there defective coils just to stand behind there 10 year policy and provide the parts to replace there known bad inferior parts for the10 year period they promised If your looking for Hvac work do your home work ck out the net for all the people having issues with Goodman then buy something else more reliable like American Standard or Trane I wish I did
Peuchase new home with this compnys products installed. Every year someone has to work on the system. Two control panels an know that. They sell junk and when I buy my next home I will make sure these products are not in my home. I also recommend you do the same.