Get it Done delivered my car eight days late and broke many of their promises to me in the process:
In early June I got a quote (792609-DY) from Get it Done to transport my car across the country. Their website states: "We guarantee all our quotes for 30 days. That doesn’t mean you have to ship within 30 days, but you do have to book within 30 days of receiving our quote to get our fixed-rate guarantee.” I did book within a few days of my quote, which was an all inclusive $1,290. The amount I ended up paying, including Get it Done's fee, was $1,640.
Get it Done's website also states: "We never require a deposit. We will never have you pay a driver directly. You will not be charged until the driver picks up your car. Even then, your driver will not be paid until they deliver so they remain highly motivated to complete the task." However, I was forced to pay a $190 deposit. Still, I went with them because they told me they would make sure I got my car on July 2nd.
Then, in late June, before my car was supposed to be picked up, I did not hear from them, and after trying to reach them for several days, I was told my car would be picked up a few days later than initially promised. But I was assured the car would still arrive on July 2nd. After two more days of trying to get in touch with them and not hearing anything, I was told that they needed to find me a new driver and that the car would now be delivered July 3rd or 4th. My car was not delivered July 3rd, or 4th, and I never heard from the driver.
Every day, I tried to call Get it Done and ask them what was going on, and either they would not pick up or return my calls, or they would let me know that they would call me back and try to get the situation figured out. However, I never got any calls back and never got any information from them about what was getting "figured out." The next date they gave me for delivery was Monday, July 5th, and Tuesday the 6th at the very latest. When my car did not come at that time, they assured me it would come Wednesday July 7th. On Wednesday, when my car did not come, I was finally able to contact the driver myself, and was told that the car was expected to arrive over the weekend. Ultimately, my car was delivered to me July 10, and I was forced to pay the driver directly, despite Get it Done's promise that I would not personally be forced to pay the driver.
Throughout the process, I was in active contact with Get it Done, communicating my concerns. I asked them repeatedly for what they could to make the situation right, and was never given any answers.
Finally, upon receiving the car, I asked them for a refund due to their very late delivery and broken promises. They refused to acknowledge any wrongdoing on their part whatsoever, refused to refund me for the deposit I gave them, and called me a "bully." Further, they attempted to intimidate me into not opening a dispute with my credit card, falsely stating that for me to do so would be illegal.
I am appalled at Get it Done. This has been the worst experience I have ever had dealing with any company.
If you value your classic vehicles, your show cars, or your race cars be aware that a beautiful Shelby Cobra was moved from Maryland to North Carolina, it was damaged, dropped off in the wrong location miles away from the owner and on private property nonetheless.
They are refusing to make things right with the owner, be wary of this company.
Well This was total bs. I listened to Joe (and then David) and the lies fall off their tounge so easily as they have done it so many times. You can almost smell apple pies baking in the background and hear baseball in the back of your mind talking to these "good ol boys". Well that is where it ends. This is some of the presale crap:
You are helping a little girl get dance lessons, a little boy get his team jersey, a mom or dad put food on the table, a family pay a mortgage, or a student pay for college.
They say "10 point inspection of your vehicle at pick up and the exact 10 point inspection at drop off to make sure it arrives in the exact condition."
None was done on pick up. Driver told me he did not do one because the car was "flawless" He said the same to the previous owner.
When I asked for one upon delivery(That wasn't even near where it was supposed to be, we had to drive mines from our house to find him and he unloaded my car on someones private property with out permission) he refused and said it was exactly the way it was when he picked it up(although was delivered a day later, left outside god knows were all night with no protection)
When I pointed out a scratch all the way to the metal and strap burns on a fender he got in my face and started yelling at me. Also the previous owned told me the driver did not remove the two license plate screws and just tore the bracket off the bumper and the braket was destroyed and needed to be replaced as it was part of the car I bought.This is what they sent me before I paid:NO HIDDEN FEES, All inclusive, Door to door service, taxes, tolls, mileage, gas, insurance (up 150k, with NO deductible to you),
So I call Joe and Dave and am told not to worry about it and I go and get an estimate at a reputable place and it is over $2200.00. I send it to Dave. At this point they refuse to answer my phone calls and emails.
Dave tells me that they will no longer use that driver. Like what good does that do me? The driver and his boss will not talk to me. When I called them all they did was yell.
I wish I never used thes people. They promise the world and if everything goes smoothly I'd imagine they are fine. However if you need them as they promise the will be there for you. You get nothing. Do not use these liars. Spread the word. In fact google them, MANY sites about fraud and bad service, taking deposits and not even picking up the cars.
I hired this transpotation company. They hired the driver, not me. Now I have a Shelby show car with $2200.00 damage and ther is no sight of compensation from these asses.
Get It Done Transportation Reviews
Get it Done delivered my car eight days late and broke many of their promises to me in the process:
In early June I got a quote (792609-DY) from Get it Done to transport my car across the country. Their website states: "We guarantee all our quotes for 30 days. That doesn’t mean you have to ship within 30 days, but you do have to book within 30 days of receiving our quote to get our fixed-rate guarantee.” I did book within a few days of my quote, which was an all inclusive $1,290. The amount I ended up paying, including Get it Done's fee, was $1,640.
Get it Done's website also states: "We never require a deposit. We will never have you pay a driver directly. You will not be charged until the driver picks up your car. Even then, your driver will not be paid until they deliver so they remain highly motivated to complete the task." However, I was forced to pay a $190 deposit. Still, I went with them because they told me they would make sure I got my car on July 2nd.
Then, in late June, before my car was supposed to be picked up, I did not hear from them, and after trying to reach them for several days, I was told my car would be picked up a few days later than initially promised. But I was assured the car would still arrive on July 2nd. After two more days of trying to get in touch with them and not hearing anything, I was told that they needed to find me a new driver and that the car would now be delivered July 3rd or 4th. My car was not delivered July 3rd, or 4th, and I never heard from the driver.
Every day, I tried to call Get it Done and ask them what was going on, and either they would not pick up or return my calls, or they would let me know that they would call me back and try to get the situation figured out. However, I never got any calls back and never got any information from them about what was getting "figured out." The next date they gave me for delivery was Monday, July 5th, and Tuesday the 6th at the very latest. When my car did not come at that time, they assured me it would come Wednesday July 7th. On Wednesday, when my car did not come, I was finally able to contact the driver myself, and was told that the car was expected to arrive over the weekend. Ultimately, my car was delivered to me July 10, and I was forced to pay the driver directly, despite Get it Done's promise that I would not personally be forced to pay the driver.
Throughout the process, I was in active contact with Get it Done, communicating my concerns. I asked them repeatedly for what they could to make the situation right, and was never given any answers.
Finally, upon receiving the car, I asked them for a refund due to their very late delivery and broken promises. They refused to acknowledge any wrongdoing on their part whatsoever, refused to refund me for the deposit I gave them, and called me a "bully." Further, they attempted to intimidate me into not opening a dispute with my credit card, falsely stating that for me to do so would be illegal.
I am appalled at Get it Done. This has been the worst experience I have ever had dealing with any company.
If you value your classic vehicles, your show cars, or your race cars be aware that a beautiful Shelby Cobra was moved from Maryland to North Carolina, it was damaged, dropped off in the wrong location miles away from the owner and on private property nonetheless.
They are refusing to make things right with the owner, be wary of this company.
Well This was total bs. I listened to Joe (and then David) and the lies fall off their tounge so easily as they have done it so many times. You can almost smell apple pies baking in the background and hear baseball in the back of your mind talking to these "good ol boys". Well that is where it ends. This is some of the presale crap:
You are helping a little girl get dance lessons, a little boy get his team jersey, a mom or dad put food on the table, a family pay a mortgage, or a student pay for college.
They say "10 point inspection of your vehicle at pick up and the exact 10 point inspection at drop off to make sure it arrives in the exact condition."
None was done on pick up. Driver told me he did not do one because the car was "flawless" He said the same to the previous owner.
When I asked for one upon delivery(That wasn't even near where it was supposed to be, we had to drive mines from our house to find him and he unloaded my car on someones private property with out permission) he refused and said it was exactly the way it was when he picked it up(although was delivered a day later, left outside god knows were all night with no protection)
When I pointed out a scratch all the way to the metal and strap burns on a fender he got in my face and started yelling at me. Also the previous owned told me the driver did not remove the two license plate screws and just tore the bracket off the bumper and the braket was destroyed and needed to be replaced as it was part of the car I bought.This is what they sent me before I paid:NO HIDDEN FEES, All inclusive, Door to door service, taxes, tolls, mileage, gas, insurance (up 150k, with NO deductible to you),
So I call Joe and Dave and am told not to worry about it and I go and get an estimate at a reputable place and it is over $2200.00. I send it to Dave. At this point they refuse to answer my phone calls and emails.
Dave tells me that they will no longer use that driver. Like what good does that do me? The driver and his boss will not talk to me. When I called them all they did was yell.
I wish I never used thes people. They promise the world and if everything goes smoothly I'd imagine they are fine. However if you need them as they promise the will be there for you. You get nothing. Do not use these liars. Spread the word. In fact google them, MANY sites about fraud and bad service, taking deposits and not even picking up the cars.
I hired this transpotation company. They hired the driver, not me. Now I have a Shelby show car with $2200.00 damage and ther is no sight of compensation from these asses.