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Frost Cutlery Company


Country United States
State Tennessee
City Chattanooga
Address P.O. Box 22636
Phone (800) 251-7768
Website https://www.frostcutlery.com/

Frost Cutlery Company Reviews

  • Aug 29, 2016

I placed an order over the phone for 298.00 and then I called back before the order has even been processed to cancel my order and they tell me after placing my order on Saturday that I can't cancel my order until Monday because my order has been sent to customer service which is not even open yet and they will not request to cancel my order I have to call Monday to cancel my order. You would think it would be easy to shoot over an email to cancel an order I placed while not sleeping in the middle of the night.

  • Aug 1, 2016

How can they deliver so many knives for pennies ? They do not and that's how. They offer packages. If you act now we will also add another package. Then, they send only one package. Of course they still want paid for all the packages. If you do not pay - they send you to collections. This seems to be a new American business monel. I called numerous occasion s, trying to locate my entire order. None of the employees has seen one of the commercials. Nobody knew what I ordered, they can tell you what they sent. You are thinking this will not happen to me. You have been warned.

  • Oct 19, 2015

Let's take a look. Knife collecting has become a seriously large business and Jim Frost has purchased the rights to use old defunct once great knife company names. Smart business move. He's promised to continue with the quality of manufacture of some of these old "greats". Has he? I'm not sure. Hence the need for investigation.

I've purchased a few knives from Cutlery Corner. The first batch was a NOS (new old stock) bunch of pocket knives. These all had a shield on one scale (handle) with the words "Frost Cutlery" on them. They all seemed well made with jigged bone handles, brass liners and bolsters. Fit and finish was good. The blades predominately were imprinted "Soligen Steel Germany, although two of the knives were marked "Surgical Steel" and "Japan". Now you'd suppose the german steel knives would be made in Germany, but no, they were all marked "Made In Pakistan".

So I assume Mr. Frost was buying quality parts, then shipping them to Pakistan for assembly, final finishing and boxing. In other words "Outsourcing". All of these NOS models were actually very nicely made. Decent quality control.

My last purchase from Cutlery Corner was a "Chipaway" brand knife. I assume this is a new line put out by Mr. Frost. It was/is very disappointing. It is marked "Made In Pakistan" and came in a box which said "Pak-Knife" in large letters. The handle is polished multi colored camel bone attached to a very small tang (I'm almost positive it will break during usage). The blade is stainless steel, but there's no way to know which grade.

The sheath is really disappointing. It looks nice, but upon close inspection it is sloppily sewn (some threads aren't even sewn all the way through the leather. And the reinforcement around the inside is made from a sponge rubber. The kind you expect flip-flop sandals to be made from. The leather is also so thin that the blade went right through it the second time I sheathed the knife.

Now Mr. Frost has created an empire and I know wealth often brings respect. Not in my book however. I wonder how many of these new branded knives will turn out like my "Chipaway". And will he truly live up to the "Hen And Rooster" name as he's claimed he will. Time will tell.

  • Aug 1, 2015

Frost cutlery continualy say knives made in america, and when you get it their is china ingraved on the blade, or packastan.i was also told by the oparater takeing my order that the set i was buying was real abalony handels, when i reseved it it was fake. i sent it back at cost to me and was sent same thing back. they also misleed you on the tv show by the person selling the items the wrong info about the knives, he makes up his own names and dates when made witch is very important in the world of collecting!

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