If I could give negative stars I would. Let me start by saying the ice cream is good and I have enjoyed the St Claude location in the past.
My spouse and I took our 3 children for ice cream. While waiting for the ice cream to be made my daughter (10 yo), was sitting with my purse at a table to save it. A group of teenage girls came in and sat at the table my daughter was sitting at. My spouse went over to the table and politely told the girls we were at the table and asked them to move. After calling my daughter a bi*ch, they moved.
We thought that was the end of it until the manager, who was not on shift, came in and confronted us. She said that she was called by one of the girls mother and the girls were about to call the police. We calmly told her that my daughter was sitting at the table along with my bag. She then told us that we were lying and my daughter was not sitting there and she had video evidence from the security cameras of what happened.
I then asked to see the cameras and was refused. After much arguing and not really trying to hear anything except what stuck-up, entitled, teenaged girls were claiming, we were told to leave.
All of this simply because we did not give up our table we were already at to a group of teenage girls. These girls got the manager and owner involved all over seating. I went to get ice cream with my 3 young children to cheer them up and left with a bad taste in my mouth after this atrocious treatment. I really cannot believe all this over a table.
If you are looking for a place to get ice cream and walk on eggshells bowing down to whoever decides they want to pull the power card then this is the place for you! If not, I suggest you take your business elsewhere.
Freezy Street Reviews
If I could give negative stars I would. Let me start by saying the ice cream is good and I have enjoyed the St Claude location in the past.
My spouse and I took our 3 children for ice cream. While waiting for the ice cream to be made my daughter (10 yo), was sitting with my purse at a table to save it. A group of teenage girls came in and sat at the table my daughter was sitting at. My spouse went over to the table and politely told the girls we were at the table and asked them to move. After calling my daughter a bi*ch, they moved.
We thought that was the end of it until the manager, who was not on shift, came in and confronted us. She said that she was called by one of the girls mother and the girls were about to call the police. We calmly told her that my daughter was sitting at the table along with my bag. She then told us that we were lying and my daughter was not sitting there and she had video evidence from the security cameras of what happened.
I then asked to see the cameras and was refused. After much arguing and not really trying to hear anything except what stuck-up, entitled, teenaged girls were claiming, we were told to leave.
All of this simply because we did not give up our table we were already at to a group of teenage girls. These girls got the manager and owner involved all over seating. I went to get ice cream with my 3 young children to cheer them up and left with a bad taste in my mouth after this atrocious treatment. I really cannot believe all this over a table.
If you are looking for a place to get ice cream and walk on eggshells bowing down to whoever decides they want to pull the power card then this is the place for you! If not, I suggest you take your business elsewhere.