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Fraser Engine & Transmission


Country United States
State Michigan
City Fraser
Address 16731 13 Mile Rd
Phone 1 877-959-5660
Website https://www.fraserengineco.com/

Fraser Engine & Transmission Reviews

Most Useful Comment
  • Feb 3, 2019

Paul Fraser has lied since day one... first Paul Fraser Fraser Engines and Transmissions, Fraser Michigan said he was mailing a check to cover the difference of Tim Browns Invoices (Browns Automotive Repair Greenville SC) and never did. The first faulty Fraser engine did not even last 1,000 miles. Then the second no good Fraser engine did not last 100 miles after the first 500 mile oil change so Paul Fraser asked Brown to put in an low pressure oil pump and he would send a check to pay the invoice and that this repair should fix it! Brown said it would be a waste of time but would do what Paul Fraser asked. Paul Fraser never paid that bill either... after Paul Fraser told us and texted us he would pay the repair bill. Fraser Engines let this go on for weeks and weeks with no care for anyone but their greedy selves. Then once this did not fix it Fraser asked to ship the complete engine to them if we wanted a third engine!!! At this time we were hesitant. Then the mechanics pulled it out again, more unpaid labor that was promised to be paid by Fraser Engines Paul Fraser for the 3rd engine! We called and text daily waiting and waiting for the engine and to hear why the first or second engine did not function as per the Fraser website and wanting to see if they found the problem so it could be corrected. When third engine arrives it’s missing all the additional parts that were on the second engine we were asked to leave on by Paul Fraser costing more money to replace when he said he would reimburse. The third engine looked very bad like the others with lots of surface rust etc. Paul Fraser allowed this to go on and on and on with no consideration of the 18 year old boy needing his truck. Paul Fraser said they are rich and do things his way or else... After numerous calls to Fraser Engines Sam Fraser Paul Fraser and others nothing was paid or done. Weeks and weeks passed. Browns Automotive Greenville SC also tried calling daily... it became a joke... we would call together and Paul Fraser would say I just tried to call and there is no answer all while I was there. After the truck sat and sat and calling, texting, faxing and mailing copies of invoices to Fraser and Paul Fraser telling Tim Brown a check was sent I ended up paying Brown for the repairs myself so my son could get his truck. Today we have received no payment from Paul Fraser. Also, I read the numerous negative Fraser Engine reviews from others and suggest you do as well and avoid doing business or spending any money with Fraser Engines and Paul Fraser. Do not get caught in this trap.

Mark as Useful [3 votes]
  • Dec 3, 2020

My husband and I were looking to replace the engine in one of our vehicles when we did an internet search and found Fraser engines and transmissions. MISTAKE NUMBER 1!! After contacting them and speaking to Paul, we decided to purchase and engine and we moved forward with the deal. We received the engine and had it installed, only for the engine tofail us a few months later. We contacted Paul and had another engine sent out. This engine failed after a couple months. ENGINE NUMBER TWO.

We contacted Paul once again and was crazy enough to go along with yet another engine from them. Giving them the benefit ogf the doubt, afterall they were picking these engines up and so far paid the mechanic to keep swapping them out, so it was a go for us once again. After the installationof the THIRD motor, and not even making it home from the shop with it, we called Paul once again. That's when all hell breaks loose!!! Paul agrees to pick the motor up. Once he gets the motor, it takes WEEKS of calling him to get it understood that we want our money refunded and would absolutely not accept a fourth motor - I MEAN WHO WOULD????

Paul said he got the mercahndise inspected and found that they all failed due to mecahnical errors - let that be a reason you don't do business here!!! Then it took acts of congress to get our money refunded, which we are now going on three months and they've refunded us partially, still has not sent a core that we are owed and still has not paid the mechanic for the last 2 installs. Paul gets very smart and nasty when he does call and even suggested that my husband and I have a bad marriage lol - we dont but let's just say we did - how does that change the fact that you sold us these shoddy motors and now owe us money back for them????? IT DOESN'T.

I have contacted the BBB and the Attorney General in Michigan who is currently working to resolve this. Over and over this business send them messages with s different story of why we haven't been paid and how they are trying to work with us. Simply pay the money. They are a nightmare and this review is just the half of it. I will update it after this circus with them is settled. We received calls from the females in the business who don't identify themselves and when they do, Paul denies anyone by that name works there...that's just to cover him for not returning messages "no one by that name works here". We have requested calls from the owner but that has never happened. Paul is not even a manager.

Some fraud name Ricco responded to the Attorney General with a long made up conversation with agreements that he made up between us; however, my husband and I have never spoke to this person. My husband went off on Paul for discussing our personal business instead of the business at hand and Paul accused him of harrassing him and hung the phone up, then reported to the attorney general that we had him blocked lol he's not blocked, of course we love this charade!!! Actually this nightmare will not end fast enough with these people. JUST STAY AWAY FROM THIS BUSINESS. This is seriously no joke!!! I will update this review when this is over. Feel free to ask questions in the meantime

Mark as Useful [1 vote]
  • Nov 28, 2021

I made the mistake of filling out a quote request form on their website. I contacted them multiple times asking them to email me a quote so that I could forward it to my mechanic in order to confirm the specs before making the purchase. They sent me more emails w/out the quote I asked for. Instead they blasted me with all kinds of text messages. When I called in for the forth time to request that I receive and quote via email the guy on the phone said that he would expect me to be a "big boy" and send screen captures of the texts they sent me to my mechanic.

After this ridiculous situation, they sent me threatening messages. They said that they would put in bad reviews for some company that they thought I was associated with. I don't know where they got their misinformation, but it should be clear to just about anyone at this point what kind of people they hire.

Run away. The positive reviews for this company were clearly generated by an online marketing company.

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