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Fowler Chevrolet of Tulsa

Country United States
State Oklahoma
City Tulsa
Address 707 W 51st St
Phone 800-833-3172

Fowler Chevrolet of Tulsa Reviews

  • Sep 19, 2015

Fowler Chevrolet repaired our 2008 Impala after an accident. First round repairs were $9,800 on a $12,000 vehicle and then CARFAX showed frame damage above and beyond the accident notation after the repairs!

The proceeded with repairs without our approval even though I emailed to not start until we talked about it.

Our insurance covered like tires and they wanted me to go get the replacement Goodyear tire and bring to the dealership!

It was in the shop over 7 weeks and insurance only covered for 30 days of a rental vehicle, but since we were renting from the Fowler Chevrolet fleet, they had no incentive to get it done in 30 days.

I requested quality assurance in writing regarding the repair/weld area after the CarFax concerns.

I also requested more information regarding if the welder was certified etc..., but have not received anything substantial in writing. The body shop manager was terminated soon after our repairs.

The Body Shop Manager, Chris, stated that General Motors/Chevrolet sent in a representative to review the repairs and backed the dealership 100%. I requested something in writing from General Motors/Chevrolet after sending the picture of the repairs and they won't put anything in writing.

Fowler Chevrolet refuses to resolve the outstanding issues. See the picture being attached to this complaint!

We ended up taking it to SouthPointe Chevrolet to minimize the noises coming out of the repair area and have never been reimbursed.

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