I'm writing to warn you of an insurance company that bought be the wrong policy that I couldn't use and didn't offer up a refund of their commission and wouldn't find me a new policy.
Their name is Finest Insurance Agency Inc. 800-466-2880 doing business out of La Mesa, CA 91944. When calling and speaking with an agent the first thing that I told her was "I need a policy that covers Uber" She informed me that it was a bit more difficult but she would be able to find me a policy that included Uber. About a week later she gave me 2 quotes and of course I took the lower of the two quotes. This is where everythings goes bad. It turns out that the lower quote didn't include Uber coverage. After finding out later when the policy was purchased, the agent told me that this policy didn't include Uber. She also said that she had informed me of that and she claims that after that warning I still wanted the insurance. This was a flat out lie on her part to save face. First I would never want quotes for something I didn't need or couldn't use. Second She never warned me that I was buying a policy without Uber coverage.
The reason why I'm posting my bad experience here is because the agent was upset with me because I told her that she was wrong. She even told me that she wouldn't find a new policy for me and I should go elsewhere. At this point I was very upset because I was feeling like they weren't looking out for my best interest. It seemed to me that they were looking to scam money offering up cheaper policies just to get the commission.
I spoke with the manager there and asked for their commission to be refunded back to me because the job wasn't done. The manager told me that "The refund isn't going to happen." At that point I deiced to tell the world how finest insurance does business and how they don't care about the customer.
Finest Insurance Agency Inc. Reviews
I'm writing to warn you of an insurance company that bought be the wrong policy that I couldn't use and didn't offer up a refund of their commission and wouldn't find me a new policy.
Their name is Finest Insurance Agency Inc. 800-466-2880 doing business out of La Mesa, CA 91944. When calling and speaking with an agent the first thing that I told her was "I need a policy that covers Uber" She informed me that it was a bit more difficult but she would be able to find me a policy that included Uber. About a week later she gave me 2 quotes and of course I took the lower of the two quotes. This is where everythings goes bad. It turns out that the lower quote didn't include Uber coverage. After finding out later when the policy was purchased, the agent told me that this policy didn't include Uber. She also said that she had informed me of that and she claims that after that warning I still wanted the insurance. This was a flat out lie on her part to save face. First I would never want quotes for something I didn't need or couldn't use. Second She never warned me that I was buying a policy without Uber coverage.
The reason why I'm posting my bad experience here is because the agent was upset with me because I told her that she was wrong. She even told me that she wouldn't find a new policy for me and I should go elsewhere. At this point I was very upset because I was feeling like they weren't looking out for my best interest. It seemed to me that they were looking to scam money offering up cheaper policies just to get the commission.
I spoke with the manager there and asked for their commission to be refunded back to me because the job wasn't done. The manager told me that "The refund isn't going to happen." At that point I deiced to tell the world how finest insurance does business and how they don't care about the customer.