I am a San Diego resident owner of a white CX5 mazda, for the past two months I have been recieving toll evasion fees from Fastrak SF, the notices have a camera shot of a dark colored lexus obviously not mine but have mismatched LP# in error, I have responded with disputes and supporting documention of proof that I am not the responsible party and owner of this car , the jerk driving the Lexus keeps sailing through the toll without paying thinking he's getting away with it but I'm the one receiving the penalties.
Customer Service is non existance ,office is closed due to Covid, I did receive a call from someone who said my issue was flagged and they would not be send any more notices of toll evasion penalties but they keep coming. I have found numerous complaints similar to mine in yelp and other sites and discovered a recent class action suit against them , not sure if its ongoing or closed but you'd think they'd straighten up their fraudulent tactics by now .Amazing that this company is still in business as the complaints go back to 2013 from what I've found . any feedback is welcomed appreciated on how to resolve this harrassment .. thank you : )
Fastrak Fraudulent Billing Reviews
I am a San Diego resident owner of a white CX5 mazda, for the past two months I have been recieving toll evasion fees from Fastrak SF, the notices have a camera shot of a dark colored lexus obviously not mine but have mismatched LP# in error, I have responded with disputes and supporting documention of proof that I am not the responsible party and owner of this car , the jerk driving the Lexus keeps sailing through the toll without paying thinking he's getting away with it but I'm the one receiving the penalties.
Customer Service is non existance ,office is closed due to Covid, I did receive a call from someone who said my issue was flagged and they would not be send any more notices of toll evasion penalties but they keep coming. I have found numerous complaints similar to mine in yelp and other sites and discovered a recent class action suit against them , not sure if its ongoing or closed but you'd think they'd straighten up their fraudulent tactics by now .Amazing that this company is still in business as the complaints go back to 2013 from what I've found . any feedback is welcomed appreciated on how to resolve this harrassment .. thank you : )