I made several attempts to request a refund both phone and email but the company is unwilling to to refund money for a vacation rental during COVID-19 stating there is no exception to their policy on the VRBO site.
VRBO SITE SAYS THE FOLLOWING:
Cancellation policy
You may cancel your booking at any time, however all amounts paid are non-refundable. Evolve is not authorized to make exceptions to these terms.
Evolve Vacation Rental Reviews
I made several attempts to request a refund both phone and email but the company is unwilling to to refund money for a vacation rental during COVID-19 stating there is no exception to their policy on the VRBO site.
VRBO SITE SAYS THE FOLLOWING:
Cancellation policy
You may cancel your booking at any time, however all amounts paid are non-refundable. Evolve is not authorized to make exceptions to these terms.