They then claim they cancelled the appointment before we arrived, and our office was CLOSED! Our policy is a 24 hour cancellation during buisness hours. We showed up, provided the estimate and Erich Beck aka Eric B of Yorba Linda runs to give us a one star review on yelp!! WTF
Erich Beck maligned us online after we showed up for an appointment which was requested by Albert Beck which they agreed to on an appointment THEY made. We are generally closed on the weekend but made a special appointment to give them an estimate. Apparently they called over the weekend after we were closed to cancel the appointment.
We showed up and provided a bid as requested. Eric B of Yorba Linda runs to Yelp to badmouth us.. I'm sorry ahole, what EXACTLY did we do to deserve a one star? Oh yeah, we did what YOU asked and when you refused to pay for what YOU agreed to we told you we would send it to collection and or lien. What a jerk!!
> Albert,
>
> You agreed to the service call on Sunday, You confirmed the appt friday
> and the calls are recorded. You cannot call when we're closed to cancel an
> appt. You insisted it had to be on sat or Sunday. Our technician came on
> his day off!!
>
> Sending you an $85 service bill for wasting the technicians time if not
Erich Beck Reviews
They then claim they cancelled the appointment before we arrived, and our office was CLOSED! Our policy is a 24 hour cancellation during buisness hours. We showed up, provided the estimate and Erich Beck aka Eric B of Yorba Linda runs to give us a one star review on yelp!! WTF
Erich Beck maligned us online after we showed up for an appointment which was requested by Albert Beck which they agreed to on an appointment THEY made. We are generally closed on the weekend but made a special appointment to give them an estimate. Apparently they called over the weekend after we were closed to cancel the appointment.
We showed up and provided a bid as requested. Eric B of Yorba Linda runs to Yelp to badmouth us.. I'm sorry ahole, what EXACTLY did we do to deserve a one star? Oh yeah, we did what YOU asked and when you refused to pay for what YOU agreed to we told you we would send it to collection and or lien. What a jerk!!
> Albert,
>
> You agreed to the service call on Sunday, You confirmed the appt friday
> and the calls are recorded. You cannot call when we're closed to cancel an
> appt. You insisted it had to be on sat or Sunday. Our technician came on
> his day off!!
>
> Sending you an $85 service bill for wasting the technicians time if not
> paid, it'll go on your credit.