An employee came to my house to do a routine extermination of rodents. When he went into my attic he fell through my ceiling. I'm assuming lack of training from management/owners let this happen. Any individual with common sense, let alone a company providing a service such as this should know the proper technique to move in an attic. Moving on, he fell through my ceiling sending debri, dirt, insulation and dust throughout my living room. My carpets were ruined and well as my cloth couch. Not to mention the huge hole in my ceiling! The dust spread throughout the entire area and surrounding rooms, it was an absolute nightmare. To make matters worse we had a 5 month old at this time. The employee stood there for a minute and said, "well I'm going to go check outside" and exited the house. We were left with an unbelievable mess, I was in complete shock. After contacting the owner, he said he would pay for any clean up and repairs of the ceiling .
That was a joke. We cleaned up all the debri that fell through, which was so tedious. There was so much dirt and dust everywhere. We had the ceiling fixed and the couch and carpets steamed. The carpets still look horrendous and would be better off being ripped out and replaced but we didn't ask for anything that extreme. We asked to be refunded for the cleaning, materials, time , and the steam cleaning. Believe me when I tell you we are not asking for much. This Kevin Connelly should be happy with the invoice we sent. We paid for EVERYTHING out of our OWN pocket for the damage an employee of his company caused. We have contacted him repeatedly and have received nothing. I am so disgusted with this company. My husband and I are 28 years old with a new child, all we want is to be refunded the money we shouldn't have had to spend in the first place.
DontGivePestsaChance.com Reviews
An employee came to my house to do a routine extermination of rodents. When he went into my attic he fell through my ceiling. I'm assuming lack of training from management/owners let this happen. Any individual with common sense, let alone a company providing a service such as this should know the proper technique to move in an attic. Moving on, he fell through my ceiling sending debri, dirt, insulation and dust throughout my living room. My carpets were ruined and well as my cloth couch. Not to mention the huge hole in my ceiling! The dust spread throughout the entire area and surrounding rooms, it was an absolute nightmare. To make matters worse we had a 5 month old at this time. The employee stood there for a minute and said, "well I'm going to go check outside" and exited the house. We were left with an unbelievable mess, I was in complete shock. After contacting the owner, he said he would pay for any clean up and repairs of the ceiling .
That was a joke. We cleaned up all the debri that fell through, which was so tedious. There was so much dirt and dust everywhere. We had the ceiling fixed and the couch and carpets steamed. The carpets still look horrendous and would be better off being ripped out and replaced but we didn't ask for anything that extreme. We asked to be refunded for the cleaning, materials, time , and the steam cleaning. Believe me when I tell you we are not asking for much. This Kevin Connelly should be happy with the invoice we sent. We paid for EVERYTHING out of our OWN pocket for the damage an employee of his company caused. We have contacted him repeatedly and have received nothing. I am so disgusted with this company. My husband and I are 28 years old with a new child, all we want is to be refunded the money we shouldn't have had to spend in the first place.