First of all they never answer their phone. They screen their calls with the answering machine and then call back the people they want. But the biggest problem is a tech named Mike. Watch out! He has a huge chip on his shoulder. They scheduled a time and three ours late he called and said he could not make it. He said I can call someone else or call and make a new appointment next week. So I called the company and left a message.
Mike calls me back and leaves the most unprofessional message I nave ever received in business. All I can think is he is the owners son. Why else would you put up with an employee like that. There are so many other companies who want to earn you business. Angie's list is a great source because the providers know the review are real and they work hard for good reviews. It might go well for you with this small mom and pop company BUT WHY AND TAKE THE CHANCE WITH ANGRY MIKE?
Dixie Heating & Air Conditioning Reviews
First of all they never answer their phone. They screen their calls with the answering machine and then call back the people they want. But the biggest problem is a tech named Mike. Watch out! He has a huge chip on his shoulder. They scheduled a time and three ours late he called and said he could not make it. He said I can call someone else or call and make a new appointment next week. So I called the company and left a message.
Mike calls me back and leaves the most unprofessional message I nave ever received in business. All I can think is he is the owners son. Why else would you put up with an employee like that. There are so many other companies who want to earn you business. Angie's list is a great source because the providers know the review are real and they work hard for good reviews. It might go well for you with this small mom and pop company BUT WHY AND TAKE THE CHANCE WITH ANGRY MIKE?