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Direct Fairways


Country United States
State Arizona
City Tempe
Address 4600 S. Mill Ave Ste #125
Phone (480) 535-5648
Website www.directfairways.com

Direct Fairways Reviews

Most Useful Comment
  • May 3, 2017

I was contacted to advertise in the course guide for the local course in Bristol, TN, Bristol Golf Course. The sales guy said it would be on a hole description but from talking to another person there, it turns out it was only going to be on the score card which is very small. Old bait and switch. Their response was on, Ray is new, he was confused. Riiighht. Anyway, I agreed to advertising and was told I would be sent a proof. Never happened. I even texted the guy who had texted me a picture of the score card and had given me such a great deal, that I was not receiving anything and if they obviously didn't have to go to print soon since I had not received anything. He said he would look into it. Week went by, maybe 2 and again I texted him, still nothing. He told me to look for something from direct fairways. I did that and even looked in spam and junk mail, did a search, nothing. So again I texted him and said I would be contacting my cc company.

Over the weekend of April 29th, he finally told me to send him a business card which I sent a picture of via text to him. He said he would have them send a proof Monday. Monday, nothing. So I texted him back. He said they sent me a proof on March 29th, to which I replied, impossible, I only sent you a business card on April 30th and had searched for something from them mid April and found nothing. So they didn't send it to me. Today, I received an email finally, May 2nd, that told me it had already gone to print. Hmmmm. Then in a second email sent me the proof of what they were printing for the world to see. They used my billing address which is NOT my business address, and this coud be very dangerous. That is NOT okay. The email I recieved on May 2nd says that if they don't hear anything back within 7 days they assume it is okay. That is a very bad way to do business since I never received any email or any proof. Calling my lawyer tomorrow and the golf course because they will be held responsible too for this.

DO NOT DO BUSINESS WITH THIS COMPANY.

Mark as Useful [1 vote]
  • Apr 5, 2018

Scam

This is a scam, I'm sure. They took me for $375.00 and when I tried to call "Myles" there was no such phone number and when I called their office I was directed to customer service which never called back. I cancelled my card and reported the scam to my financial institution.

  • Jan 2, 2020

DIRECT FAIRWAYS Jeff says he's the owner 360 998 7224 offices I Tempe Az,Vancouver Wa ,and a new ripping off office in Portland Oregon They wanted me to lie and bully potential clients, take revenue for services not rendered and didn't pay me Vancouver, Portland, Tempe Washington state of, Oregon, Arizona

  • Jan 30, 2019

(Edit: I've since talked with other advertisers who said they've had the same negative experiences and won't be advertising again with Direct Fairways. Highly recommend if you don't believe me to look at the negative Google reviews or complaints filed with the BBB and Attorney General's office.)

The first time they charged us, we received a follow-up call from a salesman who was going to place our ads. He wanted more money for placing our ads where we already thought our ads were getting placed. We wouldn't have given Direct Fairways our card info if we understood where we were getting placed.

It was an upcharge to get good placement. By the time they call you a second time they already have your money. We talked back and forth for a while and finally agreed to pay the extra for better placement and more ad space but said we first wanted everything in writing to see exactly what we were buying. They sent us everything in writing and a text to approve it, but it was different than what we understood was being charged.

So we decided we didn't want it and asked for a refund on our 1st charge. They wouldn't give us a refund and not only that but we checked our bank statement and they went ahead and charged us $1,075 extra for prefered placement! We called them and said they made a mistake and by accident charged us twice, but they said we had given a verbal approval to the upgrade so they wouldn't refund it.

We never gave them an approval, we said we wanted to do it but first wanted them to send over everything that we would be receiving and what we'd be getting charged. What they sent us was different than what we discussed. So we've had to start the process of a refund with the bank and had to file a complaint with the Attorney General. We don't want to teach anyone a lesson, we literally just don't want someone taking money we didn't agree to give.

It's like if you went to get a car and said we want this, but first let's make sure it checks out at the automechanic. Then after the car fails further inspection you decide you don't want it and they say, "we already charged your card for the car because you gave us a verbal approval."

So Buyer Beware:

1) Don't give them any verbal, written, or text indicating that you like or want any product because they will skew that as approval for whatever they want.

2) Before you purchase anything get in writing exactly what's being done before you agree to anything.

3) Get them to send you the actual yardage card or course guide from the actual golf course you're getting. Not a stock photo! The stock photos we got showed 1-10 advertisers. The actual golf course material for a golf course we got placed in had close to 4 times that many advertisers! Your company can get completely buried in a sea of ads.

4) If something sounds too good to be true it probably is.

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