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DebbyDress.com


Country United Kingdom
State England
City London
Address DEPT 906, 196 HIGH ROAD, WOOD GREEN
Website http://www.debbydress.com/

DebbyDress.com Reviews

  • Dec 15, 2016

Scam

I ordered 2 gowns which looked very pretty and I ordered the usual size that I always order and always fit. The 2 gowns arrived packed inside a tiny plastic bag. Both gowns were too tight and not flattering to my body. The chest part seemed 2 sizes smaller. I immediately requested to return and they asked me to send photos which I did. They replied that their size was correct and that perhaps I did not order properly based on their measurement chart. In other words they refused to accept a return or refund my money. I should have checked the reviews on this company. There is no phone number to contact them and live chat does not work. Most US companies will accept a return if you don't like the dress but this one definitely is a scam. DO NOT ORDER FROM DEBBYSRESS.com !!!!

  • Aug 22, 2016

I will get married op the 9 th of september. I looked for I nice dress and I thought I found one at debby dress. The dresses looked great en the prices seemed okay. I read the service claim so I thought ordering wille be no problem. ( I live in the Netherlands) Then the dress came... it was put into a small plastic bag and i could not believe that my dress would fit in the bag... but it did!! Whem I looked at the dress i thought that they had send the wrong one. It looked similar but the dress was much bigger and it was heavy. It looked like a bad costume. And it did not fit in the front. Stupid as I was I thought well okay they have service so no problem.

Then the games began. We want pictures, so I end pictures. Our taylor says it looks great... send other pictures. The list goed on and on. They try everything not to give the costumer their money back they will try to tell you that you made a mistake. It is horrible that they play with other peoples feelings and your money. I did not nuy a dress made to my own maesures so it was a normal dress. No problem returning it I would think. Do not believe them and please do not make the same mistake. Do not buy at debby dress. I will never get my money back i'm sure but I want to warn others because it will ruin your special day

  • Jun 10, 2016

DEBBY DRESS NO WAY

Ordered a blue chiffon dress with flowing skirt what I got was a grey & white strapless dress & bolero way too small

not something I would have ordered waiting for a reply from them but after reading other reviews don't hold out much hope.

doesn't warrant any stars what so ever.

  • May 21, 2016

DO NOT PURCHASE FROM THIS SCAM!!! This is by far the worst so called business I have EVER dealt with. Ordered a dress online and it came late, 3 days after the guaranteed date. I even paid extra for the expedited shipping to arrive early. The dress is extremely too big, everywhere. The beads are the wrong color. The top half of the dress was supposed to be burgundy and it is red! It looks nothing like the picture shown when selecting the options. I have tried for over a month to get a full refund. Their site states a full refund will be issued if we are not 100% satisfied. However debbydress.com has not held up their end of that statement. The site also states, if there is anything they can do, please contact them via email at the customer service address. This so called business will not give a number to actually speak to someone. I tried the online chat and it was ZERO help. Only led to more frustration. Email is the only way of communication. They return emails only once a day, with very short, one sentence excuse and refuse to fix their screw up!

****WARNING**** IF YOU PURCHASE FROM HERE, YOU WILL BE SCAMMED!!

  • Apr 30, 2016

Do not order from this company. I ordered my daughter's senior prom dress based on the photo and description. I paid an extra $19.99 for rush shipping. I was lied to several tons about when the dress was shipping. I was even told at one point it had shipped only to find out it had not. The dress arrived a week late which was only two days before prom. I was refunded the $19.99 which lead me to believe the company would be easy to deal with. The dress arrived and it was hideous. It looked nothing like the picture. The fabric was supposed to be chiffon and it was all polyester. It looked like a dress from the 80's. It was very cheap. There were loose threads hanging everywhere. The dress looked like heading in the picture. It was actually cheap lace appliqué with cheap sequins. The worst part was that the dress was completely see through with no fabric over the breast area. The only thing there were two huge, thick pads directly over the breast.

It looked like head lights! It was going to cost me more than the dress was worth it to have it fixed. My daughter did not want to wear the dress. I had to turn around and buy her another dress for prom. The website clearly states that they have 100% satisfaction guaranteed. They have a return policy that if the dress is said unworn condition with the tags attached you can return it for a full refund. Now they are unwilling to process a return. They keep asking me to nicely keep the dress because they are a new website. They even went as far as to tell me to remove the pads to make the dress look better. I am furious. I am reporting them and always that I can. Then going to my credit card to see if they can process a fraudulent claim.

  • Apr 28, 2016

I Ordered a prom dress from Debby Dresses after chatting online with them, they assured me that if not satisfied id get a full refund,theyd send a return form. i got my dress and asa i opened it I emailed them about the poor workmanship of the dress, they asked me to send photos i sent 20, they excussed the workmanship in a way that made no sense to me and still 3 days later for not send me my return form as guranteed on theri site. Don't open from any companies in CHINA, espically from the DEBBY DRESS site.

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