This Company filled out and signed Credit Card paperwork on 9/7/16 to receive services. They were billed $1000 and that same day, received 1.5 hours of traiing to set up and activate their account. They kept that account open for 4 weeks - dialing calls for ALL 4 weeks of service until their second monthly bill came due and they were cut off. They had already filed a reverse on the $1000 on 9/9/16 - 2 days after signing up and training on their account.
The lied on several fronts to the merchant including notifying us, the date of notification, the fact that they were trained and they are robbing lying thieves. When we received the paperwork 60 days later we were already working with the client and had put the account on HOLD not cancelation on 10/14/16 per an email and phone call that WE enacted with the client.
When I asked them to reverse the charge back, since it was fraud - they assured me they had. We filed anyway and once we receive our $1000 back I will update this report. DO NOT DO BUSINESS WITH THEM!!!
Customer Choice Satellite Reviews
This Company filled out and signed Credit Card paperwork on 9/7/16 to receive services. They were billed $1000 and that same day, received 1.5 hours of traiing to set up and activate their account. They kept that account open for 4 weeks - dialing calls for ALL 4 weeks of service until their second monthly bill came due and they were cut off. They had already filed a reverse on the $1000 on 9/9/16 - 2 days after signing up and training on their account.
The lied on several fronts to the merchant including notifying us, the date of notification, the fact that they were trained and they are robbing lying thieves. When we received the paperwork 60 days later we were already working with the client and had put the account on HOLD not cancelation on 10/14/16 per an email and phone call that WE enacted with the client.
When I asked them to reverse the charge back, since it was fraud - they assured me they had. We filed anyway and once we receive our $1000 back I will update this report. DO NOT DO BUSINESS WITH THEM!!!
Reporting them to Direct TV, too!!