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CSL Plasma


Country United States
State Texas
City Houston
Address 11430 E. Freeway Suite 350
Phone 713-807-7555
Website http://www.cslplasma.com

CSL Plasma Reviews

  • Jan 30, 2024

This is the most disgusting place I've ever been to. The employees are on drugs and fail to follow mandatory medical screening procedures for donors. As a result, there is a great risk posed to patients who receive plasma products. I decided to leave prior to screening out of fear of catching an STI. They allow junkies, prostitutes, and sick people to donate here. Beds are not properly sanitized between donors and there are HIPAA violations left and right. I think that they should drug test BOTH the employees and donors to ensure that patients who receive plasma products are safe. They should also be more sanitary to protect the health of donors.

  • Jul 15, 2019

I'm the on-site manager of a Storage facility located in the Portland, Oregon metro-- meaning I live here on the property in a nice 2-bedroom apartment provided by my company. This is a perfectly acceptable residential address to the Oregon DMV, the IRS, the cable company and my bank- but NOT to CSL Plasma!

After three years of pleasant, problem-free donating, I was abruptly booted because my new address was deemed "unacceptable" by their "System", despite my offer to provide my driver's license, utility bills, pay stubs, and photographs to verify the legitimacy of my residence and employment here. I called the corporate 800 "Customer No-Service" number in Boca Raton, Florida several times. They listened to my problem and said that somebody would call me back. An employee from the Portland CSL location DID call, seemed attentive to my situation, then advised that somebody from Corporate would be calling back. But nobody from Corporate EVER calls back...

What is the scientific and/or medical reasoning behind this company's apparent belief that plasma offered by gainfully-employed, long-term donors suddenly becomes "tainted" if that donor takes a job that provides them with on-site housing? Perhaps somebody from CSL should be given the opportunity to explain this bizarre "redlining" (an actionable form of discrimination) to somebody wearing a robe and wielding a gavel.

My next step is to file a complaint with the Better Business Bureau, and I suggest that anybody else who can't get legitimate issues addressed by this horribly uncommunicative company do likewise. CSL Corporate may choose not to lower themselves to talk to ME-- but will absolutely respond to THEM. Hey CSL... you have my number. FIX this, then kindly advise me of same...

After posting to social media and the scamion, I will file a complaint with the Better Business Bureau, the Oregon Department of Health. Then, if a satisfactory resolution still has not been reached, I'll file a small-claims action in my home county-- naming the CEO as a defendant, and have him (or the company official so designated) served at the corporate headquarters at 900 Broken Sound Pkwy NW #400, Boca Raton, FL. Think they'll take a minute to reach out to me THEN to correct this stupid little glitch in their "System"?

I think so too! If CSL thinks I'm just going to get bored and quietly go away, they don't know who they're dealing with. I will exhaust every legal, civil, and media resource available-- because I know I'm right!

Any pointers on where else I can go or what else I can do to turn up the heat are greatly appreciated.

  • Apr 1, 2019

Khalif L. Hicks donated blood at CSL Plasma, and he has chlamydia and hepatitis b, but because this strain of the virus can go undetected in blood tests, and has evolved, machines are no longer as sensitive to this strain of hepatitis b or chlamydia.

He donated from 2017 to 2018. There are reports online about a strain of chlamydia that no longer responds to antibiotics, and a strain of hepatitis b that is difficult to detect. People usually have symptoms like eyes that turn brown or yellow, skin that gets darker or turns yellow, a yellow discharge, and a pale stool.

  • Jan 17, 2018

Racist

I've donated several times at cls in Louisville KY. But why was it that this last time one of my tattoos got noticed. By a young lady.claiming I had a racist tattoo which looked like a Nazi sign . I'd gotten this tattoo when I was 16 and I'm 45 now .so why was I denied to donate .maybe I should sue them for really being racist them selves.

  • Jan 17, 2018

Racist

Why was I. Denied to donate because of a tattoo I'd gotten when I was 16 and now I'm 45. This young black girl so took offense to a little bitty tattoo on my wrist that looks like a Nazi sign.and I had donated several times before.should I sue this csl company for being the real racist.????

  • Jan 17, 2018

Racist

I've donated several times at cls in Louisville KY. But why was it that this last time one of my tattoos got noticed. By a young lady.claiming I had a racist tattoo which looked like a Nazi sign . I'd gotten this tattoo when I was 16 and I'm 45 now .so why was I denied to donate .maybe I should sue them for really being racist them selves.

  • Feb 17, 2017

CSL plasma after keeping me tied up accused me of being in a gang and a raceist after the person giving me a physical tool offence to a tattoo that says 100% white walks out in to a full room and yells i have a racist gang member infront of everyone all tho i am a white boy i was adopted in to a mixed family and one of my kids is of a mixed race i was told i couldnt donate because my tattoo indacated i was in a gang but yet there were 3 blacks with crips tattooed on their neck and one mexican with the latin king mark on him allowed to donate. i was told by a employee who was going on break as i was leaving this is common with white ppl because they are afraid it would offend the drug addacted blacks that make up 90% of their clients. so after spending almost 7 hrs in the understaffed place and what staff that was there were more worried about socializing then working i left feeling like less of a person by the way i was treated as broke as i went in and waisted my day and gas to drive the 30 miles there. contacted the company got a computer generated email saying contact the local center

  • Sep 12, 2016

I used to donate plasma at this location for over 4 months, then the last time I visited them, the MSCHINE MSLFUNCTIONED thereby leading ME to an 8 week deferral!! Did I mention, it was ME that alerted staff that the machine was defective?? With holidays coming, I kinda need the funds for my plasma to offset monies I'd otherwise wouldn't have?? This company is FULL OF S*!!

  • Aug 31, 2015

Where do I begin? First off I've donated plasma before at Biomat, I've never had a problem with them but I decided to switch to CSL because it's closer to my job. These people are so meticulous it's ridiculous. After finally getting my Hematocrit level passed the minimum 38 (Biomat never made me go through that nonsense mind you. Yes they screened me, but they never told me I had to be at a certain level.) I finally go through the remaining screening process. They ask about my tattoos and piercings I'm thinking why does it matter as long as it's been well over a year? So because I have a name and a 5 point crown tattoo they denied me because it's gang affiliated. Are you kidding me? I'm not, nor have I ever been affiliated with such in my life! I got the tattoo back in 09 I was young and thought the crown was cute. I didn't realize until after it was done what it stood for. There were people there who looked grimy and borderline homeless looking for a quick fix of funds where as I was there to get some extra cash to be able to put in the difference on my rent. And frankly, if I was the one receiving plasma I wouldn't care who or what they may seem affiliated with as long as they're healthy and drug free shoot thanks for helping me! I have never been denied anything because of a past choice and I have never felt so angry for being denied behind something so erroneous in my life. So people please if you have the time patience and are tattoo free by all means go to them. I'll gladly recommend a crack head there because they seem to love helping them.

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