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CSG Solutions


Country United States
State Florida
City Orlando
Address 2707 East Jefferson Street
Phone 888-994-7638
Website https://www.thecsgsolutions.com/

CSG Solutions Reviews

Most Useful Comment
  • Jan 20, 2018

First I would hope that anyone who is or has been bothered by this company to file a complaint with the Federal Trade Commission and with the attorney general in your state so these crooks can be stopped.

I got a call and the man told me that due to some federal credit act I could have the debt reduced and transferred to a 0% card for the life of the loan. I said ok so send me the details in the mail as I want to read it in black and white and he said we will and now I am sending you to a financial advisor. The most frightening part of all of this is they already knew what card numbers I have and the balances on them so after an extended time on the phone all CSG will do is get your card company on the phone with them and transfer balances from one card to another and you will pay the transfer fee of 3 or 4%. You are still making payments to all of your cards that have balances.

I told them I would not do that because that is not what I was told to start with. Now I am getting threatening calls from them with collections for $8,000.00 and they will ruin my credit rating. Now I am getting calls from different munbers so if I do not know who it is I do not answer. Nothing but pure harrassment. These people need to be stopped from preying on others.

Also I have set up my cards with text and email notices when there is any activity on them so I know immediately if they have done something.

Mark as Useful [1 vote]
  • Oct 4, 2017

CSG Solutions was a company thast contacted me with regard to credit card debt and promised to lower my interest rate to 0% interest and the coast to me would be #3499.00 for them to lower the rate on about $13000.00 of credit card debt. When they called back with the plan to accomplish this payment plan, their plan included only about $9000.00 at 0% interest and at a cost to me of $3499.00. It was not at all the way it was presented to me earlier.

I received a call from a credit card company asking if I would approved their card for this plan. I refused their card because it was not at all with way the original plan was presented. I had already resolved part of the debit prior to this call and offer. When CSG Solutions called back to get me to approve everything, I told them I wanted to cancel the plan and that I had cancelled the credit card they wanted me to use. They informed me that if I refused to pay them the $3499.00 it would be sent to collections and I could not cancel of decline their offer.

There was never anything in writing that I signed. My only contact with them was verbal on the phone. They said the contract with them was legally binding and that I had no choice but to pay or it would go to collections. I could not get any information in writing. When I cancelled and declined their offer, they began to get verbally abusive and trying to put pressure on me to pay. They also have the credit card information which they were supposed to help with.

  • May 23, 2017

I was contacted multiple times by phone before one day deciding to hear what they had to say. I have a decent amount of credit card debt and figured it couldn't hurt to hear about some options. The representative told me how he can open up a zero interest credit card and put the balance from other high interested cards on the new card.

I allowed Jose Martinez to open up a Discover card in my name. He then mentioned there will be a fee he needs to put onto a card. We maxed out the balance on the Discover card with debt from other cards. He told me after opening another card we can put the fee on the next card. So he's was trying to open new cards to assess the company fee.. and help put some more credit card debt onto another zero interest card. I have been denied multiple times for a new card. I know I can't open a new credit card and I don't want to hurt my credit any more.

So in the process of trying to open new cards and getting denied Jose told me the fee is $400. I said I never agreed to that but if he helps to actually open a new card I would consider paying half of that. He confirmed he would be able to let me pay $200-250 if he can get a new card.

Since my credit is bad and I'm broke from all the debt a lot of time passed and I was then sent threatening phone calls and letters from the compay's billing department. The last letter I recieved was threatening to send me to collections is I don't pay $695 immediately. I NEVER SIGNED ANYTHING and I don't appreciate what this company is doing.

I wish I just blocked the call that day, I was stressed and was open to hearing anything to help my debt. So instead of this company helping relieve debt they want to send me a huge bill.

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