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CrossPeak Solutions

Country United States
State South Carolina
City Charleston
Address 295 Seven Farms Drive Suite 288
Phone 843.790.5025

CrossPeak Solutions Reviews

Most Useful Comment
  • Jul 26, 2019

CrossPeak Solutions was recommended to me by SALESFORCE to implement 3 things in January 2019.

1. Import and analyze my sales data on Salesforce.

2. Implement my email marketing program on the Marketing Cloud.

3. Set up my sales program on Communities.

Items 1 and 2 were supposed to be completed by March.

By the end of April, NOTHING was completed and they attempted to bill for for 7K.

Mark as Useful [2 votes]
  • Dec 18, 2019

Response to unwarranted claims by Damian Ross Re: My Self Defense unpaid and overdue invoices


This is Zane Perry from CrossPeak Solutions providing a response to this claim. Damian Ross signed a time and material contract with CrossPeak Solutions. After wasting a significant amount of our staff's time Damian Ross claimed ignorance to the terms of our agreement. When we attempted to enforce our agreement he went on public forums to attempt to harm our brand.

We did have an issue with a subcontractor we hired for the Marketing Cloud implementation as we had recently lost our lead but we terminated our engagement with the partner due to issues and all hours logged by the partner were immediately credited back to Damian's account. We currently have 4 fully certified Marketing Cloud professionals working on our staff. We have implemented hundreds of successful communities for our clients.

Following this post, in an attempt to clear our name, we offered to void all invoices in exchange for the removal of these unwarranted claims but Damian refused to reply to all 3 requests via email so I have no other option than to attempt to defend our position here. If you have any questions please contact us directly so I can further explain our position.

In the meantime, I highly encourage you to search for "The Self Defense Company Damian Ross Bad Business, Scam Artist, Unethical, Slander Internet" for further feedback on the character of this company and Damian Ross. I recommend all companies avoid working for The Self Defense Company in the future. Their business is not worth your time and effort and you will likely not get paid in the end.

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