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CouponCabin


Country United States
State Alabama
Phone 866-732-9566
Website https://www.couponcabin.com/

CouponCabin Reviews

  • May 23, 2019

It was shown to me that providing me with information was a complete waste of the team leader's time, explaining that I suffer from a medical memory loss due to epilepsy, leaving me struggling to recall my account details, resulting in automatic labeling and treatment as someone trying to defraud them.

I was really excited with the prospect of participating as a frequent user of their services, but I was frustrated by the misinterpretation of my error. In reaching out to try to prove my actions were in no way intended to scam, I inquired about a purchase made where no money had been seen.

The guidelines are very rigid, mixed with the stress of expiration of the coupon, looming in the near future, and when I attempted to read the legal guidelines for that particular deal, a subsequent popup, was needed to get the information that truly matters, concerning me about staying from the direct link to the store, perhaps failing to follow protocol and qualification for the cash back from their site, as a fault on my part for deviating from the direct link, including an additional visit to another page.

May I just say that the response was the crudest form of customer service I have experienced, and I am a BA in Communications, Customer Relations, and Public Relations from the University of Southern California. I am speechless as the insensitivity, rudely masked by explanation, but was blatantly desired to belittle, with a tone and word choice that could in no way be misconstrued, or leave me with any doubt that I had stolen precious moments of his life dealing with an incompetent being.

Looking forward to my check and no guilt, when trying to use a company and support it in the very manner it strove for when envisioning the success of the idea it was built upon... My apologies to inconvenience you by being a customer and someone who has struggled their whole life with embarrassing memory loss, that has never before made me feel like such a piece of crap for this shortcoming.

  • Feb 23, 2018

Scammm!!! Do not use!!

I used them for years. After a year I noticed a lot of my credits didn't get verified so I lost a few hundred dollars that way. The scam happened when I went through them for my sandals purchase and should have seen $199.55 from CouponCabin into my account. I followed their instructions and just to make sure I emailed them right after the order to verify they got it. They sent back their procedure about credit coming back after the trip, etc. I contacted them after the trip and was informed I did not get the credit. What??? That is $199.55 due to me. I sent them screenshots and after 18 emails of different individuals responding with no solution or offer of assistance to myself or to contact sandals they kicked me off the site as I said I would tell my true story to everyone I knew and would review this truth. They scammed me I am 100% sure and kept the money. There is no other plausible option. Do not trust them!!!! Switch to ebates as I have done. Do not listen to the positive reviews, this company will not help you at all.

  • Nov 6, 2017

My account had over $100 scheduled to be paid in November. Interesting that my account was cancelled in November just before I was supposed to receive my cash back. Such a scam and so shady. They cited that I "violated the terms and conditions." I had a friend over at my house and I showed them coupon cabin . com, thereby PROMOTING coupon cabin. They feel that I was opening "multiple accounts" due to the access through my IP address. What a bunch of bullcrap. Someone needs to sue coupon cabin in a class action lawsuit. When money is documented as being owed, that money needs to be paid. Maybe a good group of lawyers needs to get their attention with a well placed lawsuit.

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