We went in to Superburger for our Sunday dinner. Management at super had moved a table for our 3 top. The way the seating is there is a low hanging light at Superburger above their tables. There was no table under the light. My wife got up from her seat and hit her head on the light. There was no table there to block someone from hitting it. She came back from the bathroom crying with a big lump on her forhead from hitting her head at Superburger. While we were at Superburger someone else almost hit their head on the same light while I was sitting there consoling her. She said she was feeling dizzy and light headed.
I let the manager know that Id like thier insirance information and that I was taking my wife to the hospital. She said she would call the owner of Superburger Bill. I got on the Phone and let Bill known that the low hanging light was a hazard and that it should have been blocked by a table. He said to me. "What are you a fire inspector." and that I wasnt making friends saying that Superburger wasnt safe. I asked him for his insurace iformation because we were headed to the hospital. Bill told me that he wouldnt give it to me. He said that if I wanted it Id have to go through the court. He treated me like crap and belittled me on the phone and tried to scare me from going to the doctor.
Bill- You have a lot to learn about running and owning a business. Your personal skills are very poor. You are a bad reflection of the Superburger name. You could have asked how my wife was doing and if she was ok. Instead you talked down to me with arogance. I run businesses in Sonoma County and am well versed in technology and am very know in the community. Our experinace and your lack of compasion will be known. You are right..... We will be going through the due process. I gave you a chance to do the right thing...Its time to Lawyer up....
Cotati Superburger Reviews
We went in to Superburger for our Sunday dinner. Management at super had moved a table for our 3 top. The way the seating is there is a low hanging light at Superburger above their tables. There was no table under the light. My wife got up from her seat and hit her head on the light. There was no table there to block someone from hitting it. She came back from the bathroom crying with a big lump on her forhead from hitting her head at Superburger. While we were at Superburger someone else almost hit their head on the same light while I was sitting there consoling her. She said she was feeling dizzy and light headed.
I let the manager know that Id like thier insirance information and that I was taking my wife to the hospital. She said she would call the owner of Superburger Bill. I got on the Phone and let Bill known that the low hanging light was a hazard and that it should have been blocked by a table. He said to me. "What are you a fire inspector." and that I wasnt making friends saying that Superburger wasnt safe. I asked him for his insurace iformation because we were headed to the hospital. Bill told me that he wouldnt give it to me. He said that if I wanted it Id have to go through the court. He treated me like crap and belittled me on the phone and tried to scare me from going to the doctor.
Bill- You have a lot to learn about running and owning a business. Your personal skills are very poor. You are a bad reflection of the Superburger name. You could have asked how my wife was doing and if she was ok. Instead you talked down to me with arogance. I run businesses in Sonoma County and am well versed in technology and am very know in the community. Our experinace and your lack of compasion will be known. You are right..... We will be going through the due process. I gave you a chance to do the right thing...Its time to Lawyer up....