Copper Chef pas advertised on National T.V. about how great the pan is and tells of a great warranty. Well my wife purchased the pan from home shopping channel and they give a 30 day warranty to exchange only. However, the company boast of almost lifetime warranty. After 2 months the copper coating began to come off. Thinking this company would standby its advertiseing warranty, she called the companys customer and explained the issue. Things went down hill from there. They told her to return it to where she boutght it. She explained that their return policy had expired so she was calling directly to the company.Copper Chef told her they had no recoed of purchase. She told them when and where she purchased it.They as much as told her "Oh Well". I have read their reviews and noticed that they consistanly get 1Star reviews for the same issue. Its ashamed that their marketing team would NOT adress this since so many consumers are complaining about the same issue. No corrective action is ever taken. Not even an offer to repalace tthe pan.
In conclusion, Do Not Buy this product. It is a total Rip Off. They don't stand behind their warranty.
CopperChef.com Reviews
The Copper Chef products do not work. They burn in the center and have to be scrapped out. It is a total fraud.
When I contacted customer service, I was outside the 60 days. This was my fault since I did not get around to complaining before.
Copper Chef pas advertised on National T.V. about how great the pan is and tells of a great warranty. Well my wife purchased the pan from home shopping channel and they give a 30 day warranty to exchange only. However, the company boast of almost lifetime warranty. After 2 months the copper coating began to come off. Thinking this company would standby its advertiseing warranty, she called the companys customer and explained the issue. Things went down hill from there. They told her to return it to where she boutght it. She explained that their return policy had expired so she was calling directly to the company.Copper Chef told her they had no recoed of purchase. She told them when and where she purchased it.They as much as told her "Oh Well". I have read their reviews and noticed that they consistanly get 1Star reviews for the same issue. Its ashamed that their marketing team would NOT adress this since so many consumers are complaining about the same issue. No corrective action is ever taken. Not even an offer to repalace tthe pan.
In conclusion, Do Not Buy this product. It is a total Rip Off. They don't stand behind their warranty.