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CMG Mortgage, Inc.


Country United States
State California
City San Ramon
Address 3160 Crow Canyon Road Suite 400
Phone 1.800.501.2001
Website https://www.cmgfi.com/

CMG Mortgage, Inc. Reviews

  • Apr 9, 2020

Do not do business with this company unless you are prepared for your closing to be terminated 4 days ( YES thats right- 4 DAYS) before closing due to their buyer's bad credit.

WhAT????? Nope, not kidding. They denied the buyer 4 days before closing. This was AFTER they sent a pre pproval letter up front, After the home inspection, After appraisal, After my seller had done repairs as requested by this buyer, After the seller rented a sorage facility, After she hired movers, After everything had been done and she was ready to move. Of course, she LOST the home she was purchasing.

You understand how absurd this is? The denial letter stated just about every adverse credit issues one person could possibly have: SERIOUS DELINQUENCY, AND DEROGATORY PUBLIC RECORD OR COLLECTION FILED , PROPORTION OF BALANCES TO CREDIT LIMITS IS TOO HIGH ON BANK REVOLVING OR OTHER REVOLVING ACCOUNTS,LENGTH OF TIME ACCOUNTS HAVE BEEN ESTABLISHED, TOO MANY INQUIRIES LAST 12 MONTHS.

Is this enough? So exactly WHY did they even issue a pre approval letter? Why did they let it go this far? Is no one doing thier job at this company?

IF anyone is interested is seeing the denial letter, It is attached to share with you. They even changed the date on the denial letyter tl 2/12 when I was actually notified 2/25/20 AND to further substantiate this, the appraisal had been done after 2/12. We had been told the results would be in on 2/24 & we were waiting on it. If the buyer was DENIED on 2/12 then why did they do the appraisal weeks later?

My client is seeking legal action for damages and I have filed a report with the BBB. We will continue to post complaints in any venue we can find. These people did not even say SORRY! They simply did not care.

I have been selling Real Estate for 16 years and NEVER,NEVER had a closing terminate at the last minute like this. The LOAN OFFICER ( SHE) did not do even the most basic of her job . My client as well as myself are furious about the ineptness of this loan officer and company. BEWARE and find you a reputable mortgage company that takes the time to do their job and care about people. But if you like this type of serivce feel free to contact them today.

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