I live in California and decided to purchase a car here because I could not find it here in California with all the options I wanted. In the photos, the car looked great. In reality, when it arrived it had a terrible paint job, the car was not cheap, and is a 2021. Not sure why this was not mentioned to us by phone, email, or pics before purchase. I contacted Cincy AutoMall over a month ago in several forms and have been ignored.
I am writing to express my disappointment with the condition of the vehicle I purchased from your dealership. Upon delivery, I discovered that the paint job on the car was in poor condition, with paint overspray on the trim, bumps under the paint, clearcoat peeling, and paint dripping. This was not disclosed to me prior to purchase and I feel misled.
I understand that used cars may have some wear and tear, but the poor paint job greatly diminishes the value and appearance of the vehicle. I am requesting that the dealership rectify the situation by either repainting the car or offering a fair discount on the purchase price.
I hope to hear from you soon and look forward to resolving this matter to my satisfaction.
Cincy AutoMall Reviews
I live in California and decided to purchase a car here because I could not find it here in California with all the options I wanted. In the photos, the car looked great. In reality, when it arrived it had a terrible paint job, the car was not cheap, and is a 2021. Not sure why this was not mentioned to us by phone, email, or pics before purchase. I contacted Cincy AutoMall over a month ago in several forms and have been ignored.
I am writing to express my disappointment with the condition of the vehicle I purchased from your dealership. Upon delivery, I discovered that the paint job on the car was in poor condition, with paint overspray on the trim, bumps under the paint, clearcoat peeling, and paint dripping. This was not disclosed to me prior to purchase and I feel misled.
I understand that used cars may have some wear and tear, but the poor paint job greatly diminishes the value and appearance of the vehicle. I am requesting that the dealership rectify the situation by either repainting the car or offering a fair discount on the purchase price.
I hope to hear from you soon and look forward to resolving this matter to my satisfaction.
2021 HYUNDAI VELOCTER N