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Chumba Casino


Country United States
State California
City San Francisco
Address 548 MARKET ST #73140
Website https://www.chumbacasino.com/

Chumba Casino Reviews

  • Jul 22, 2018

Stay away from this casino. None of the games payout. Be prepared to lose your deposits and then some. If you're lucky enough to win a bonus round, it will be penny's.....no big wins.

I currently have a "cashout" pending for over three weeks now which has gone unpaid. The customer service department keeps asking for banking authorization which they've had since I started playing there well over a year ago. It is VERY difficult to get a response from the customer service department. You can wait days and days before you get a response and when you do, they DON'T answer your questions. You get automated responses over and over again.

This casino gives you bonus money when you join just to draw you in. In a short period of time you get nothing and win nothing.

Once again....STAY AWAY FROM THIS CASINO!

  • Apr 30, 2018

It started out with a $5 promotion that I cashed-out at $100. They wanted documents for "mailing verification & my drivers license. I sent them all kinds of documents but the only thing they could see clearly was my ID. they wanted my bank statememt so, I blocked -out the account number. They came up with all kinds of excuses. Until, they finally asked me for my bank account number. In the meantime, I kept getting other promtions which I never responded. So, they emailed me again asking me not to block out my bank account number. This is the first & only time I have ever used internet gambling. I don't gamble very much at all. But, when I do I go to Winstar. So, this is not about the winnings it is the fraud & privacy policies.

  • Feb 5, 2018

Do not play on this site pleases listen, they will let you win the beginning and take it all back and a hole lot more. They give you the same story all the time.Your luck will change let me sprinkl your account with a little something . Don’t fall for it the games are rigged you will miss free spin after free spin. I learned the hard way please dont do it’ I don’t know how they get away with it, they will tell you cheer up and your luck will change. I did win when I first started playing BUT you can tell it was fixed after that! because you would miss free spin after free spin after free spin.I spent thousands in the last month and nothin to show for it.STAY AWAY PLEASE!

I attached some of my buy-ins they only keep records for two weeks there is a whole lot more that I could not get to show you this is some of them.

NOtice no cash-outs all buy-ins

  • Nov 10, 2017

I send so called "trouble tickets" to the Customer Servic Reps about the gaming issues I encounter. I have been playing the games for several months and on a rare occasion do win enough of what they call "sweeps" and cashed out a few amounts. But seems that the more the games are played the less they play, customer service says they have no control over when and if a game does pay as it is a "random" generated win. To me, its all software, software can be manipulated to do what the programer wishes it to do as I suspect the case at Chumba Casino. Occasionally one of the CSR's will try to quiet me down by what they call "sprinkling a little Chumba Love to the account" , which by the way is quickly lost. They do have daily and weekly "trivia" games shown on their Facebook page but many many people have posted such comments as there is a select few who repeatadly win those contest. Myself I have not tried to track that part. I also play those trivia games and have never won one, nor the weekly trivia. Seems others are lucky there too .

Any time I do contact and make a comment I get the same basic reply, as its alway luck and eventually luck will change , keep playing and the "big" win is going to happen. What happens is I loose more. I was once awarded the opportunity to test a new game , a table game of Black Jack and given free "Sweeps" to so. I played a bit then started tracking the progress to find out the payout was %85 to , house favor. They do list on the Facebook the so called winners of jackpots, but then again , there are others on the page that do the tracking for personal reasons I assume say those people aren't real players, just names picked from air.

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