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CheckFreeScore.com


Country United States
State Maryland
City Frederick
Address 5100 Buckeystown Pike, Suite 250
Phone (855) 504 5868
Website https://www.checkfreescore.com

CheckFreeScore.com Reviews

  • Jun 19, 2023

I tried checkfreescore back in March 2023 and I canceled my membership before the trial period ended .then the following week they charged me $39.90 so I called my bank and reported it and then I called checkfreescore and talked to their customer service people . They said that they would issue me a refund .but when they tried to credit my card my bank declined because they canceled my card and issued me a new one so they said they would send out a paper check to the address I provided them .so two weeks went by and no check so I called them back and they said it can take up to 21 business days to receive so I waited 21 days and still no check then I called again and talked to a supervisor they assured me that the check was sent out on March 9th. And to give it a couple more days and tried to blame the usps .so I went to the post office and they didn't have it and said they would look into it for me.

So I waited another week and still no check so I called them back again and the supervisor said that they would expedite my case and get another check sent out so here we go again waiting another 21 business days and this time to my surprise I received a check but the check was for only 1 dollar so I called them back again and asked if this was a joke I told them the check was for 1 dollar and that they owed me more then that so I talked to another supervisor and he said that all he could do is turn it over to their resolution department and have them expedite another check to me and someone will be calling me back .another week goes by no call back. No check so I call back again and tell them that they need to overnight a check to me

And they say the same thing they said the last time I called so I waited another 21 business days and still no check to this very day I still have not received a call back or a check from them my next call is going to be to a lawyer and the bbb and see what my options are going forward .

Checkfreescore are a bunch of lies and anyone who uses them as an affiliate are just as much at fault as they are .

So in closing beware of checkfreescore they will rip you off and lie to you .

Do not use them

Thank you

  • Dec 17, 2018

Ridiculous, unhonest service

I called to cancel my "$1.00 free trial" on day 6 of 7, I was on hold for an hour and 15 minutes before running out of time to sit waiting on the phone and I gave up. I called the following day (day 7 of 7) and waited over 40 mins before being connected to a man who would not take my cancellation as an option and kept telling me of the "great benifits" this service offered. I finally got through to him that I was not interested and told my account was cancelled and I would not be charged, I asked for a confirmation number or email for cancellation and he was "unable to provide unfortunately"..

The next day I wake up to see a $39.90 charge on my card and have called 5-6 times and spent over 4 hours on the phone trying to get my refund.. Eventually I was told my a supervisor my courtesy refund would take 3-5 business days..

8 days later I call and they say they will expedite my refund to be processed within 24 hours..

4 days later I call again and they say the same thing..

Today I call and my refund was denied and there is nothing they can do to help as each refund is put thru a "request process"

... Biggest joke/headache/scam of a company I have ever encountered.

  • Oct 9, 2018

On September 28, 2018 i got online and was offered a $1.00 to check my credit score. i gave them my bank information for the $1. when i chedked my bank account on Tuesday, 10-09-2018, $39.99 was taken out of my checking account. i called 888-733-3920 and spoke to a woman. she said that amount was for becoming a member and she named out all the offers i am entitle to free road side services, coupons, vacation, etc. i told her i only want $1.00 take out to check account for my credit score not become a member of something. she just told me that she can't do anything about that and she said she will cancaled my membership the same day which she did. i am a victiim of SCAM, obviously.

  • Jul 22, 2018

I called them cancelled my account. They sent me an email after the call asking how the service was & telling me my password was changed. I replied saying that the service was bad, they did a service I didn't request, changing my password & I wanted my account cancelled. I called them back again & cancelled it again a few times & I'm still being charged.

  • May 30, 2018

I cant believe what i read everything decribes exactly what i was put through. They ripped me off 1 year worth of charges of 39.90 without my consent. I never even opened an account with them. I tried rectifying the problem and it fell on death ears. All the agents I spoke to were all supervisors with no answers. I reported it to my bank they cant do much but only try and get me 3 months worth of payment and thats it. if anyone know ant info on where i can fgo or write to to get this company investigated. I have alot of time on my hands. Thank You

  • Mar 14, 2018

I have called these people on multiple occasions asking for a refund because I have cancelled this several times and they tell me they cannot issue a refund before my cancellation date. I have cancelled this crap on more than one occasion, but they tell me that there is no record of me ever calling into their customer service, so I let them know that I have also received emails from them. While on the phone with customer service, I was letting her know that I was looking for the email, and she hung up on me. Approximately 10 minutes later, I received another email from the company stating that my account/membership had been cancelled. But, I have been charged 39.90 every month for a solid year, and they REFUSE to refund my money; even after I have repeatedly called to cancel and them reassuring me it was taken care of. I am not happy at all.

  • Mar 8, 2018

Fraud site charges you for a membership that doesn't exist and wont cancel the membership, I called several times and was hungup on.

  • Feb 27, 2018

Checkfreescore.com true deceptive practice

These people refuse to refund my $39.90 for the month of February 2018. I was told that they "cannot" issue a refund. When I asked to speak to a supervisor, I was told that "It's Monday, we have a lot of calls, I'm doing you a favor by talking to you now". I am going to keep calling them until my refund is posted to my credit card! This company is deceptive in the following manner: 7 day free trial but you call and you have to give up after an hour if you have children, you cannot sit on hold, so they wait you out until you do finally hang up...and you call the next day and the next day until the charges are on your credit card statement! They offering free discount groceries and keep trying to talk to out of cancellation (I mean they cram this down your throat) and ask for your email address (I was told they didn't have mine) so they can send a cancellation notice (this will hopefully cancel the $39.90 for March 2018) I refuse to give them my email and what pops up while I'm on the phone? Yes, an email confirmation. I was told time and time again that I could not speak to a supervisor and that they cannot issue refunds. I wish I could find the site where I initially "thought" that I cancelled, because I wasn't going to let them charge me and there is a very misleading site on the internet that looks like your cancellation can be achieved from there (I was told that that didn't work) all the while they weren't answering the phones. They clog up your email box with email from all 3 credit reporting agencies and so much spam that after you get your credit card statement with the charge being paid to GFW*3GLDSCR.COM...now you are more confused than ever because you cannot find who these people are and you have no idea they were the original company that you tried to cancel with!

  • Jan 11, 2018

I called on day 2 of a 7 day trial (after 3hours on hold). On 7th day they charged my credit card $39.90. I called the number again waited over 2 hours (with screen shots to prove it) before I gave up. Tried calling the other number provides in the text the sent but those number all told me that even though they are owned by the same corporation that I had to call the long wait number the same number my credit card company gave me! So I researchers online finally talked to someone named DAJE and she told me that sorry you didn't cancel on time- I told her I had cancelled on the 2nd day, she said she had no record of that. Asked to speak to supervisor, she claimed she was. Asked to speak to her higher up, she said their wasnt one. I asked if she then owned the company. She said she did not...but there was no one who could or would help me. RIP OFF SCAM ARTISTS! DO NOT USE THIS COMPANY! I still have not received a refund like am due Next step is contesting charge with credit card company.

  • Oct 28, 2017

I filled out an application online for a car loan. In the middle, it asked about my credit report and popped up a thing to pay $1 and get your report. I put in my cc number and it took the dollar. About 10 days later, $40 came out of my account. I called the number and the lady was rude and said I signed up for a check credit alert because I didnt cancel in 7 days through email. I told her I didnt sign up for anything and she argued with me. I asked for her supervisor and she said that she was the supervisor and I knew what I signed up for. She then said shed cancel me from the future program but that I would not get my money back. So basically, they charged ne $40 for 10 days for simething I didnt sign up for or use. They refuse to give my money back. Im so upset and need my money.

  • Feb 8, 2018

No refund on the day of my cell phone bill

I called twice and it was after the trial ended and they automatically signed me up for the $39.90 plan which I did not authorize. I signed up for a $1 which is a far stretch from $39.90. The first time I cancelled my membership I very politely asked for a refund and the lady said that because it was after the trial period and taking it out of my account they could not give me a refund. My point of view is if they can withdraw money out of my account they can certainly deposit it back in. Then today I called again amd said that they needed to refund my money and that it was non-negotiable and the lady gave me the "you signed up for this" speech and went over with me again. I needed that money to pay for my cell phone bill which is due today and I have no other money so I'm screwed muchless I am also screwed for valentines day because now I have to use the money I was saving for valentines day and scrounge up $15 more bucks just to pay my cell phone bill.

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