My experience at CarsPlus in Highland, IN was remarkably negative. I was consistently provided contradictory information despite having paperwork to prove otherwise. An inspection was payed for and the results were communicated by phone and email. Upon arrival after much discussion I was told different results. The owner and employees were equally inadequate at participating in a reasonable discussion to provide a solution to the problem. Even a simple apology would have helped to alleviate the situation but instead they continued to shift the topic and lie to my face. Their condescending tone was part insulting and comedic. I was also told personal issues with myself was partially to blame for their inability to create a empathetic solution to their blatant mistake. Would NOT recommend!!!
Cars Plus! Reviews
My experience at CarsPlus in Highland, IN was remarkably negative. I was consistently provided contradictory information despite having paperwork to prove otherwise. An inspection was payed for and the results were communicated by phone and email. Upon arrival after much discussion I was told different results. The owner and employees were equally inadequate at participating in a reasonable discussion to provide a solution to the problem. Even a simple apology would have helped to alleviate the situation but instead they continued to shift the topic and lie to my face. Their condescending tone was part insulting and comedic. I was also told personal issues with myself was partially to blame for their inability to create a empathetic solution to their blatant mistake. Would NOT recommend!!!