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Card Member Services


Country United States
State Georgia
City Norcross
Address P.O. Box 922788
Phone (800) 477-6766

Card Member Services Reviews

  • Jan 14, 2020

This is a scam call that continues even after being told not to call again to home phone number and to cell number. Everyone you talk with has a heavy Indian accent and if you question the original person on the phone, you can hear foreign language in the background then Paul Garrett comes on the line.

Stating he can lower your interest rate to 6%. Tries to get you to give him your credit card name. Refused to do so and I eventually hung up on him. I knew all along it was a scam but played along to see where it would go.

After I hung up, I received(almost immediately) 2 more calls from different numbers which I did not answer and let my answering machine pick up. those numbers were 252-491-1241 and not provided # 800-442-4757. When I did not answer those calls, I did not receive any more.

  • Jun 6, 2018

I have been receiving calls from this company for several months about 2-3 time per week sometimes more. I have blocked the number and they just call back on another number. I have wasted my time to press one and tell them its illegal to robo call my cell phone, that I am on a do not call list. Today I was told I don't care what you are on we will just keep calling. I am tracking all of the calls I receive from them and plan on opening a class action lawsuit to stop these people from harassing people and illegally calling them.

  • Mar 16, 2017

I get phone calls from "Card Member Services" about once per month The calls are masked as it appears with a local number or Florida area code or other. When you pick up the phone it is an automated message saying they can lower your interest rate. I am on the National Do Not Call Registry.

I had tried to stop these months ago and selected the option to talk to an agent and when I said I wanted them to stop calling me - I was hung up on. Today, I tried again. I had an agent with a very thick Indian accent. I asked the name of the compnay and was told "Card Member Services" --- I asked him to confirm --- the name of your co is "Card Member Services" and he confirmed it was.

I then asked where is your co headquarters and the response was they are headquarted in Atlanta, GA. I asked his name and he told me it is "Harry Blaze"...... i asked him to spell it and he also gave me his company badge id, which i didn't make note of. It just appeared that he was giving me false information, so i didn't pursue it.

He asked me if i had a favorite credit card. I told him it was Bank of America. He asked for the last 4 digits of the account, which i gave him. He put me on hold and came back with the correct account balance and my last payment amount and date. I was shocked to learn that he had access to this information, but hopeful he did not have the full account number and card expiration date. This is really scary...!!

He asked for other cards and i told him i didn't have any others. He said he could see i had lots of other cards including an American Express card ending in xxxxxx. I told him that if he had access to all of this information then, why would i need to give him the full account numbers and expiration dates? He started getting pushy and asked why i was doubting what he was offering? He continued asking for the Amex card number and date and which point i hung up on him.

I'm thinking that if i had given him the full account number and expire date, i would be seeing an unauthorized charge on my card shortly thereafter.

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