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Canadaus Van Lines Moving


Country United States
State Alabama
City Edmonton, Alberta
Address 8546 126 Ave NW
Phone 1 844-422-1144
Website https://www.canadausvanlines.com

Canadaus Van Lines Moving Reviews

  • Jul 3, 2018

My husband and I hired this company to move our belongings from BC to Nova Scotia . The end cost prior to delivery was 3 times the quote. Total cost was 3500 quote was 1100. In addition we paid 500 dollars for professional packing services for select items such as artwork and large figurines. On devilery the service was horrible. The driver continually referred to my husband as " hey buddy" and as he showed up with only one helper he proceeded to order my husband around , hey buddy open that door, hey buddy can you get that end? Through out his unload he complained loudly about how heavy the large over sized boxes were and how they were over packed. At the end of the unload he rudely asked me if I could give him a few cigarettes! I was outraged at the lack of professionalism. It was nothing compared to how I felt when I opened a large wardrobe box packed by the company. The box was so full the side was splitting open. When I opened I almost cried. Our prized possessions had been haphazardly tossed into the box. No wrapping, no foam chips, our stereo was lying in the jumble and an irreplaceable and now broken large figurine at the bottom. All of our art work had been placed in one box again over packed with no padding or separation between glass and metal. Needless to say most of this is broken too.

I have written several letters of complaint requesting a refund of the 500 dollars paid for professional packing services that we did not receive. The letters have fallen on deaf ears. At no time have they even acknowledged my complaint or request. I filed a damage claim, and after 4 weeks I received what I have discovered is s from letter addressed to someone else offering 300 for damages. The damages are in excess of 4000. On the internet I found 19 negative reviews with identical complaints and similar results. On the better business burue site there are copies of the same letter I received with the name and dollar amounts are the only variances. The staff here were rude and have the audacity to small themselves customer service spevislistcwhkle offering none st all. Its outrageous that a company can get away with so blatantly ripping people off by showing a complete disregard for the items they are intrusted with because they just dump it on an insurance policy that is incapable of being any help. This leaves them unaccounrsbke and ensures no protection to the consumer. I would not ever recommend this company. The worst is third is no further action I can take to get any portion of my money back.

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