Ordered an otterbox ipod 5 case on 06/27/15 for a birthday gift. Website showed it in stock ready to ship. I paid an extra $6.99 for expedited shipping.
on 06/30/2015 I received an email from BVH to call them. I called them back and they asked me to confirm the shipping address since it was different than the billing.
I politely explained that this was a "gift" and needed to be shipped asap to the address entered on the site. On 07-01-15 I received the same phonecall asking to reverfiy the address because it "did not match" again i reiterated that it was a "gift", and realizing it wouldnt arrive on time i cancelled the order.
Today is September 1 2015 and i still have not received my refund. after 35 emails 3 phonecalls I am still nout the 40 soemthing dollars, never recieved a product and never received an explanation.
these people are plain old robbers and it baffles me how the state of NY still allows them to continue to do business.
Bvh Cell Reviews
Ordered an otterbox ipod 5 case on 06/27/15 for a birthday gift. Website showed it in stock ready to ship. I paid an extra $6.99 for expedited shipping.
on 06/30/2015 I received an email from BVH to call them. I called them back and they asked me to confirm the shipping address since it was different than the billing.
I politely explained that this was a "gift" and needed to be shipped asap to the address entered on the site. On 07-01-15 I received the same phonecall asking to reverfiy the address because it "did not match" again i reiterated that it was a "gift", and realizing it wouldnt arrive on time i cancelled the order.
Today is September 1 2015 and i still have not received my refund. after 35 emails 3 phonecalls I am still nout the 40 soemthing dollars, never recieved a product and never received an explanation.
these people are plain old robbers and it baffles me how the state of NY still allows them to continue to do business.