I purchased a Magnetic Wristband from https://www.buyexpress.co.za/ there were two on offer one cheaper and noticeably different from the other. They failed to deliver the item as specified on the site, 2 - 3 working days, it took a week and their reason was they were experiencing a back log, I responded that I understood and accepted their reason.
The item that was delivered was the incorrect one. I enquired via their Whatsapp Chat to have the matter rectified or arrange a refund if the correct Item cannot be provided.
I was ignored not acknowledged either via their Whatsapp chat (+27 72 593 1990) and no response to date. I find it highly unacceptable and unprofessional to say the least. I trust that this medium of reporting companies like this to be effective to avoid any future customers disappointments when shopping online.
Buy Express Deals Reviews
I purchased a Magnetic Wristband from https://www.buyexpress.co.za/ there were two on offer one cheaper and noticeably different from the other. They failed to deliver the item as specified on the site, 2 - 3 working days, it took a week and their reason was they were experiencing a back log, I responded that I understood and accepted their reason.
The item that was delivered was the incorrect one. I enquired via their Whatsapp Chat to have the matter rectified or arrange a refund if the correct Item cannot be provided.
I was ignored not acknowledged either via their Whatsapp chat (+27 72 593 1990) and no response to date. I find it highly unacceptable and unprofessional to say the least. I trust that this medium of reporting companies like this to be effective to avoid any future customers disappointments when shopping online.