Blue Buffalo falsely advertises and misleads consumers regarding their Blue Buffalo Naturally Fresh Quick Clumping Litter.
On the badk of their packaging Blue Buffalo states that there is virtually NO Dust making Blue Naturally Fresh litter virtually dust-free so you and your cat can breathe easier! BLUE Naturally Fresh is Low Tracking because it doesn't stick to your cat's paws so it's not tracked througout the house.
I began purchasing Blue Naturally Fresh Walnut-based litter for my two cats about a year ago. In the beginning it seemed to be working fine other than my cat's paws were always brown and I had brown paw prints EVERYWHERE on my couches, bed and carpet. Cat's like to walk on counters, sleep on your couch and your bed. I also was vaccuming three times a week because the litter tracked everywhere. My furniture and couches were always covered with brown dust which had me constantly dusting.
My cats began coughing and wheezing violently after about six months so I took them both to my veteranarin and had tests run on both cats. This cost me over $500.00. My cats were about 8 years of age at the time with no breathing problems up until I began using Blue Buffalo litter.
My vet said that the tests were not conclusive regarding asthma however she prescribed Prednisone which is a steroid to help reduce any inflammation and help with the coughing and wheezing. I refused to put my cats on Prednisone because it is known to shorten your cat's life.
I began searching for alternative ways to heal my two cats so I tossed out their $125 cat tower thinking maybe it was the carpet fibers making them sick. I purchased two Himalayan Salt Lamps to the tune of $40.00 a piece thinking it would help purify the air in my home. I cjhanged their food, bought new counches, replaced an area carpet, had my dryer and furnace vaccumed out and purchase AmazePet respiratory and asthma relief for pets. All of this didn't help my cats breathing. I spent $1.943.03 trying to get some type of relief for my two cats!
Then finally I replaced their litter with Dr. Elsey's R&R Silica Litter and within a 24 hour period both cats began breathing easier and after a week there was no coughing or wheezing.
I wrote to Blue Buffalo and even though I had detailed my experience they required that I fill out their complaint form and again describe the complaint I had about their litter.
I received a reply from Kim Jones, Director of Customer Service at Blue Buffalo Company and this is what she said.
"Thank you for taking the time to contact Blue Buffalo with your recent concerns regarding our BLUE Naturally Fresh Quick-Clumping litter for cats. Your claim has been reviewd by both our veterinary and legal departments.
Our veterinarian reviewed all the documtntaion submitted by your veteranian about your two cats with the primary complaint of coughing and wheezing. One cat was diagnosed with mild asthma and the other cat was stated to possibly have mild asthma, although her radiographs were noted to be unremarkable. Both cats were prescribed a course of Prednisone, although it is noted that this was declined in favor of a more holistic course of treatment.
I am sorry that we cannot honor your claim because the veterinarian's diagonosis fails to link an association of the medical issues with the use of our BLUE Naturally Fresh Quick Clumping litter. All of our products, including our BLUE Naturally Fresh cat litter, undergo extensive regulatory and quality diagnostics to ensure that each product upholds our commitment to produce the highest quality possible. There is no indication in the medical notes that your cat's illness was a result of any inherent defect in the BLUE Naturally Fresh Quick-Clumping cat litter they were using.
We hope your cats continue to be healthy and happy members of your family. If you have any additoinal questions or conserns, please do not hesitate to contact us."
I wrote to Blue Buffalo not only because my of cats wheezing and coughing but also because of their false and misleading advertisement. Their litter is NOT dust free and nor is it LOW TRACKING.
It did indeed cause my cat's breathing problems because my cats NO LONGER are coughing or wheezing.
Kim Jones statement that Blue Buffalo products undergo extensive regulatory and quality diagnostics to ensure that each product upholds their commitment to produce the highest quality possible is a BLATANT LIE AND MISREPRESENTATION. Why? Because Blue Buffalo was sued for using chicken byproducts and they admitted that chicken byproducts make up a significant portion of the pet food that Blue Buffalo has. Until the lawsuit Blue Buffalo had claimed that they made "byproduct free" pet food.
Blue Buffalo's founder, Bill Bishop, said Purina's lawsuit and press release are nothing more than a "year-long smear campaign," but again admitted to using chicken byproduct.
I believe that Blue Buffalo is in violation of 15 U.S. Code 54 for False Advertising and by falsely misleading consumers regarding their cat litter. I am also filing a complaint with the Federal Trade Commssion because they are in violation of the Federal Hazardous Substances Act (FHSA) regarding their labeling. They cannot truthfully state and advertise that their product is virtually dust free, that it doesn't track and it helps cats and humans breathe better.
If you find that you have been using this terrible litter please share your story and maybe whe can get BLUE Buffalo sanctioned and fined for falsely miselading consumers with their advertising and also to help your felines and yourself breathe better.
On May 19th 2016 in the United States District Court for the Eastern District of Missouri a reasonableness and fairness hearing will be held to consider wethere to approve a settlement of the class action suit against Blue Buffalo.
I for one do not think it is fair at all. The only people that actually benefit from this would be the lawyers, the claimants would at the most if they can document the amount they spent is 200 dollars.
I for one spent way over that amount in the course of seven years that I was fooled into feeding my cat the dry food Blue Buffalo claimed that was free of all the bad ingedients that I sought to avoid when feeding my cat.
However as they admitted but passed the buck to their supplier, they did in fact defraud many many persons. yet why is it that we are only getting refunded up to 5.00 per 50.00 of money spent???
Sure we can hire our own lawyer and sue them and not be a claimant but who has that kind of money sitting around?
The total is 32 million yet who is getting most of this? Certainly not the victims.
My cat became obese from eating even their so called "limited ingredient diet" even though I did not even feed him the recommended amount. In March of 2015 my boy cat became blocked from urinary chrystals I had to have an emergency surgery done, it took him two months to recover, I was beside him every step of the way, I could not work, sleep or eat.
The total bill was about 3000.00 I called blue and asked told them that the dry food caused this. They told me to fill out a claim form and submit the vet bills along with receipts which I had to drive around to two stores to get plus go online to get the others from my perks account. Not all of what I spent was on here.
Blue Buffalo told me that one of their investigative vets would look over my claim, this took about 8 weeks. I received a letter back stating that where denying my claim based on the fact that the vet could not say that my cats problems stemmed from their food. Well now everyone who has pets knows that vets won't do this, so. Was set up to fail! My cat lives like a king he has NO stress, the only stress his urinary tract has was consuming food that was supposed to be clean, not full of the gunk that I paid extra money for! Bags are about 34.00 for 11lb.
I then filed a complaint to the BBB in MA and of course again really got nowhere with them. They refuse to even pay me for ALL of the bags that I bought that I do have receipts for. I am not rich I am paying by the moth for my cats surgery. This money was going to go to pay the vet.
I think that Blue Buffalo is a scam and a company full of money mangers that really do not care about their customers and put on a good show. 32 million probably won't put them out of business but I hope so. I would like anyone who reads this to do some investigating about the food you feed your pets, even if you do it seems that companies can "pass the buck" and blame their suppliers with just a slap on the hand. I will be filing an objection to the court ruling for May, might I suggest anyone else who is in my boat do the same.
Kurt Schmidt is the CEO of Blue Buffalo pet products, Inc. They manufacture Blue Buffalo Pet foods. I purchased Blue Buffalo Dog Food. The bag I purchased was clumpy and had mold in it. I contacted Blue Buffaloi by Mail. I wrote President and CEO Kurt Schmidt. He never responded. I got a generic Letter from Blue Buffalo. I called Blue Buffalo. Their service is Pathetic. They are rude and extremely unprofessional. They will lie to you. They will not stand behind their food and/or replace product that is bad. I spoke with a lady in customer service. She was arrogant, rude, called me a liar and refused to help. They have a F rating with the Better Business Bureau. Kurt Scmidt clearly could care less about taking care of customers and producing good, quality Dog food. He employees rude and unprofessional people. This is clearly a money driven company that has no concern for pets or their owners.
Avoid Blue Buffalo. Kurt Scmidt has not enough class or professionalism to address concerns, take care of customers, and respond to letters. Hopefully Blue Buffalo will go out of business when people see what a poor quality product they make and how incredibly bad their service is. They will basically tell you they do not care about your concerns, that you got a bad bag of THEIR product, and screw you.......Just keep buying their food. Avoid Blue Buffalo
Blue Buffalo Co., Ltd. Reviews
Blue Buffalo falsely advertises and misleads consumers regarding their Blue Buffalo Naturally Fresh Quick Clumping Litter.
On the badk of their packaging Blue Buffalo states that there is virtually NO Dust making Blue Naturally Fresh litter virtually dust-free so you and your cat can breathe easier! BLUE Naturally Fresh is Low Tracking because it doesn't stick to your cat's paws so it's not tracked througout the house.
I began purchasing Blue Naturally Fresh Walnut-based litter for my two cats about a year ago. In the beginning it seemed to be working fine other than my cat's paws were always brown and I had brown paw prints EVERYWHERE on my couches, bed and carpet. Cat's like to walk on counters, sleep on your couch and your bed. I also was vaccuming three times a week because the litter tracked everywhere. My furniture and couches were always covered with brown dust which had me constantly dusting.
My cats began coughing and wheezing violently after about six months so I took them both to my veteranarin and had tests run on both cats. This cost me over $500.00. My cats were about 8 years of age at the time with no breathing problems up until I began using Blue Buffalo litter.
My vet said that the tests were not conclusive regarding asthma however she prescribed Prednisone which is a steroid to help reduce any inflammation and help with the coughing and wheezing. I refused to put my cats on Prednisone because it is known to shorten your cat's life.
I began searching for alternative ways to heal my two cats so I tossed out their $125 cat tower thinking maybe it was the carpet fibers making them sick. I purchased two Himalayan Salt Lamps to the tune of $40.00 a piece thinking it would help purify the air in my home. I cjhanged their food, bought new counches, replaced an area carpet, had my dryer and furnace vaccumed out and purchase AmazePet respiratory and asthma relief for pets. All of this didn't help my cats breathing. I spent $1.943.03 trying to get some type of relief for my two cats!
Then finally I replaced their litter with Dr. Elsey's R&R Silica Litter and within a 24 hour period both cats began breathing easier and after a week there was no coughing or wheezing.
I wrote to Blue Buffalo and even though I had detailed my experience they required that I fill out their complaint form and again describe the complaint I had about their litter.
I received a reply from Kim Jones, Director of Customer Service at Blue Buffalo Company and this is what she said.
"Thank you for taking the time to contact Blue Buffalo with your recent concerns regarding our BLUE Naturally Fresh Quick-Clumping litter for cats. Your claim has been reviewd by both our veterinary and legal departments.
Our veterinarian reviewed all the documtntaion submitted by your veteranian about your two cats with the primary complaint of coughing and wheezing. One cat was diagnosed with mild asthma and the other cat was stated to possibly have mild asthma, although her radiographs were noted to be unremarkable. Both cats were prescribed a course of Prednisone, although it is noted that this was declined in favor of a more holistic course of treatment.
I am sorry that we cannot honor your claim because the veterinarian's diagonosis fails to link an association of the medical issues with the use of our BLUE Naturally Fresh Quick Clumping litter. All of our products, including our BLUE Naturally Fresh cat litter, undergo extensive regulatory and quality diagnostics to ensure that each product upholds our commitment to produce the highest quality possible. There is no indication in the medical notes that your cat's illness was a result of any inherent defect in the BLUE Naturally Fresh Quick-Clumping cat litter they were using.
We hope your cats continue to be healthy and happy members of your family. If you have any additoinal questions or conserns, please do not hesitate to contact us."
I wrote to Blue Buffalo not only because my of cats wheezing and coughing but also because of their false and misleading advertisement. Their litter is NOT dust free and nor is it LOW TRACKING.
It did indeed cause my cat's breathing problems because my cats NO LONGER are coughing or wheezing.
Kim Jones statement that Blue Buffalo products undergo extensive regulatory and quality diagnostics to ensure that each product upholds their commitment to produce the highest quality possible is a BLATANT LIE AND MISREPRESENTATION. Why? Because Blue Buffalo was sued for using chicken byproducts and they admitted that chicken byproducts make up a significant portion of the pet food that Blue Buffalo has. Until the lawsuit Blue Buffalo had claimed that they made "byproduct free" pet food.
Blue Buffalo's founder, Bill Bishop, said Purina's lawsuit and press release are nothing more than a "year-long smear campaign," but again admitted to using chicken byproduct.
I believe that Blue Buffalo is in violation of 15 U.S. Code 54 for False Advertising and by falsely misleading consumers regarding their cat litter. I am also filing a complaint with the Federal Trade Commssion because they are in violation of the Federal Hazardous Substances Act (FHSA) regarding their labeling. They cannot truthfully state and advertise that their product is virtually dust free, that it doesn't track and it helps cats and humans breathe better.
If you find that you have been using this terrible litter please share your story and maybe whe can get BLUE Buffalo sanctioned and fined for falsely miselading consumers with their advertising and also to help your felines and yourself breathe better.
On May 19th 2016 in the United States District Court for the Eastern District of Missouri a reasonableness and fairness hearing will be held to consider wethere to approve a settlement of the class action suit against Blue Buffalo.
I for one do not think it is fair at all. The only people that actually benefit from this would be the lawyers, the claimants would at the most if they can document the amount they spent is 200 dollars.
I for one spent way over that amount in the course of seven years that I was fooled into feeding my cat the dry food Blue Buffalo claimed that was free of all the bad ingedients that I sought to avoid when feeding my cat.
However as they admitted but passed the buck to their supplier, they did in fact defraud many many persons. yet why is it that we are only getting refunded up to 5.00 per 50.00 of money spent???
Sure we can hire our own lawyer and sue them and not be a claimant but who has that kind of money sitting around?
The total is 32 million yet who is getting most of this? Certainly not the victims.
My cat became obese from eating even their so called "limited ingredient diet" even though I did not even feed him the recommended amount. In March of 2015 my boy cat became blocked from urinary chrystals I had to have an emergency surgery done, it took him two months to recover, I was beside him every step of the way, I could not work, sleep or eat.
The total bill was about 3000.00 I called blue and asked told them that the dry food caused this. They told me to fill out a claim form and submit the vet bills along with receipts which I had to drive around to two stores to get plus go online to get the others from my perks account. Not all of what I spent was on here.
Blue Buffalo told me that one of their investigative vets would look over my claim, this took about 8 weeks. I received a letter back stating that where denying my claim based on the fact that the vet could not say that my cats problems stemmed from their food. Well now everyone who has pets knows that vets won't do this, so. Was set up to fail! My cat lives like a king he has NO stress, the only stress his urinary tract has was consuming food that was supposed to be clean, not full of the gunk that I paid extra money for! Bags are about 34.00 for 11lb.
I then filed a complaint to the BBB in MA and of course again really got nowhere with them. They refuse to even pay me for ALL of the bags that I bought that I do have receipts for. I am not rich I am paying by the moth for my cats surgery. This money was going to go to pay the vet.
I think that Blue Buffalo is a scam and a company full of money mangers that really do not care about their customers and put on a good show. 32 million probably won't put them out of business but I hope so. I would like anyone who reads this to do some investigating about the food you feed your pets, even if you do it seems that companies can "pass the buck" and blame their suppliers with just a slap on the hand. I will be filing an objection to the court ruling for May, might I suggest anyone else who is in my boat do the same.
Kurt Schmidt is the CEO of Blue Buffalo pet products, Inc. They manufacture Blue Buffalo Pet foods. I purchased Blue Buffalo Dog Food. The bag I purchased was clumpy and had mold in it. I contacted Blue Buffaloi by Mail. I wrote President and CEO Kurt Schmidt. He never responded. I got a generic Letter from Blue Buffalo. I called Blue Buffalo. Their service is Pathetic. They are rude and extremely unprofessional. They will lie to you. They will not stand behind their food and/or replace product that is bad. I spoke with a lady in customer service. She was arrogant, rude, called me a liar and refused to help. They have a F rating with the Better Business Bureau. Kurt Scmidt clearly could care less about taking care of customers and producing good, quality Dog food. He employees rude and unprofessional people. This is clearly a money driven company that has no concern for pets or their owners.
Avoid Blue Buffalo. Kurt Scmidt has not enough class or professionalism to address concerns, take care of customers, and respond to letters. Hopefully Blue Buffalo will go out of business when people see what a poor quality product they make and how incredibly bad their service is. They will basically tell you they do not care about your concerns, that you got a bad bag of THEIR product, and screw you.......Just keep buying their food. Avoid Blue Buffalo