Countinue to deduct money from our account even after they were informed numorous times that they are not allowed to and have no authorzation to do so. Started as dispute in billing (Over Charging) had to through them off the project. This is Stealing
Beware of the national rental company BigRentz. Essentially it is an advertised front out of Irvine CA that rents nothing. They rent from someone in your area and mark it up. Verbally they quote a price, then add on other charges on the final quote.
As they are not local they are unwilling to accomadate for problems, like local rental businesses routinely do. They quoted 1350 for a one week rental, but the contractor failed to show. It was rained out that week and upon trying to cancel or change, on the same day of delivery, they were "gracious" enough to only charge 650, for the day rental. For equipment that was never used. Big Rentz said it was because the local rental company didnt have use of the equipment. The local company Herc, said they had nothing to do with it. Herc didnt even pick it up for days. So much for that excuse.
Bottom line is: Never Ever rent from Big Rent Ripoff. They dont care about the customer/consumer. Instead rent from your local business and they will work with you. They screwed up with abysmal customer service, but they also lost the rest of the week in rental income, that they would have had, if they were willing to delay by a week. Dont make the mistake I made renting from an impersonal company in California.
I ordered a 45 boom lift from them and paid the fee (612.00). The day it was supposed to arrive I get a call telling me the lift was damaged when they loaded it and would be late. Later I am informed the company had already rented it and did not have one so they would have to go to another supplier. Then I am told it would be an extra 173 dollars for the same lift.
Sounds like a rip off to me so I canceled the order very shady company.
I ented a 60 ft Boom from the guys for $775 a day. They did not pick up the boom for 11 days. About one month later they filed a lawsuit for 300, 000 against my company for non return of equipment and labor. Saty away from these guys. They do not own any equipment and are a third party rental company. They make their living filing false claims.
BigRentz Inc Reviews
Countinue to deduct money from our account even after they were informed numorous times that they are not allowed to and have no authorzation to do so. Started as dispute in billing (Over Charging) had to through them off the project. This is Stealing
Beware of the national rental company BigRentz. Essentially it is an advertised front out of Irvine CA that rents nothing. They rent from someone in your area and mark it up. Verbally they quote a price, then add on other charges on the final quote.
As they are not local they are unwilling to accomadate for problems, like local rental businesses routinely do. They quoted 1350 for a one week rental, but the contractor failed to show. It was rained out that week and upon trying to cancel or change, on the same day of delivery, they were "gracious" enough to only charge 650, for the day rental. For equipment that was never used. Big Rentz said it was because the local rental company didnt have use of the equipment. The local company Herc, said they had nothing to do with it. Herc didnt even pick it up for days. So much for that excuse.
Bottom line is: Never Ever rent from Big Rent Ripoff. They dont care about the customer/consumer. Instead rent from your local business and they will work with you. They screwed up with abysmal customer service, but they also lost the rest of the week in rental income, that they would have had, if they were willing to delay by a week. Dont make the mistake I made renting from an impersonal company in California.
bait and switch
I ordered a 45 boom lift from them and paid the fee (612.00). The day it was supposed to arrive I get a call telling me the lift was damaged when they loaded it and would be late. Later I am informed the company had already rented it and did not have one so they would have to go to another supplier. Then I am told it would be an extra 173 dollars for the same lift.
Sounds like a rip off to me so I canceled the order very shady company.
I ented a 60 ft Boom from the guys for $775 a day. They did not pick up the boom for 11 days. About one month later they filed a lawsuit for 300, 000 against my company for non return of equipment and labor. Saty away from these guys. They do not own any equipment and are a third party rental company. They make their living filing false claims.