I am Posting this for an elderly lady friend of mine who is not computer literate. I will be posting this all over the internet until something is done. How dare you take advantage of an old lady! You guys need to make this right! I will also be filing a report with the FTC and the state attorneys office.
Diane Tramutolo writes:
"Beck Chevy 4-24-2019
I went in to trade in my 2018 Equinox premiere diesel for a different car. They offered a 2019 Buick Encore and $2000.00 back to me. As I signed the computer screen I noticed it said 1 pay lease. I was not familiar with that term. I question what that meant. Do I owe any more? Do I own the car? I was assured I didnt owe anything. I asked about having the title sent to me up in Illinois where I live and Mike Flanders assured me they would. After a slip and fall accident in December I had trouble getting in and out of the little car so I traded it in on a 2020 Equinox and paid $18985.00 additional to get the car.
In February the dealer up north became aware that I in fact did not own the Encore and demanded I return it. They have charged me $15,000.00 of that money for returning the vehicle and I am out of pocket $1500.00 for transport to return that car. I'm a senior on a fixed income and dont have money to replace the "lease"vehicle when the 3 years are up. I feel like I was taken advantage of my salesman Travis Daniel admitted that he was also surprised it became a lease as that was never discussed by us we both thought it was a straight up trade and a small amount of pocket cash. This was admitted in the company of a dear friend. But now Travis will not give me a letter stating this was Not what we discussed. "
Beck Chevrolet Buick Gmc Reviews
I am Posting this for an elderly lady friend of mine who is not computer literate. I will be posting this all over the internet until something is done. How dare you take advantage of an old lady! You guys need to make this right! I will also be filing a report with the FTC and the state attorneys office.
Diane Tramutolo writes:
"Beck Chevy 4-24-2019
I went in to trade in my 2018 Equinox premiere diesel for a different car. They offered a 2019 Buick Encore and $2000.00 back to me. As I signed the computer screen I noticed it said 1 pay lease. I was not familiar with that term. I question what that meant. Do I owe any more? Do I own the car? I was assured I didnt owe anything. I asked about having the title sent to me up in Illinois where I live and Mike Flanders assured me they would. After a slip and fall accident in December I had trouble getting in and out of the little car so I traded it in on a 2020 Equinox and paid $18985.00 additional to get the car.
In February the dealer up north became aware that I in fact did not own the Encore and demanded I return it. They have charged me $15,000.00 of that money for returning the vehicle and I am out of pocket $1500.00 for transport to return that car. I'm a senior on a fixed income and dont have money to replace the "lease"vehicle when the 3 years are up. I feel like I was taken advantage of my salesman Travis Daniel admitted that he was also surprised it became a lease as that was never discussed by us we both thought it was a straight up trade and a small amount of pocket cash. This was admitted in the company of a dear friend. But now Travis will not give me a letter stating this was Not what we discussed. "