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Barker Frenchies


Country United States
State Michigan
City Kalamazoo
Phone 269-532-4100
Website http://www.barkerfrenchies.com

Barker Frenchies Reviews

Most Useful Comment
  • May 7, 2018

I was blocked on Facebook, so I was unable to review this company. This may explain only the 5 star reviews. This was going to be my message to Dana, but since she blocked me, I will leave it here. Our story/message to Dana, Justin and Barker Frenchies, What you guys did to our family wasn’t right. We were promised to be able to pick at 5 or 6 weeks from the very beginning and to also meet them in a neutral location. I remember this vividly as I had Dana on speaker so my wife could also ask questions. That was one of our main concerns was being able to wait to pick and Dana reassured us that wouldn’t be a problem. With our last dog trying to bite our newborn, Dana seemed to understand. For you to wait 4 months after our deposit and then force us to pick "by Saturday at 4 weeks” (with a 4 day notice) was never discussed at any point. You even said that since there were only two male blue puppies from Beau and Gracie, we could wait longer since the other family will just get whatever one we don’t choose. You guys made two different promises to two different families to make a sale. You promised one they would have a decision by 3 weeks and the other (us) we could wait until 5 or 6 weeks. You had no problem with that until you stated the other family was "pressuring you everyday” to find out which would be theres. You stated you wanted them to have a pleasant experience, but by catering to their demands/"pressuring” you completely ruined our experience forcing us to pick at 3-4 weeks and telling me to call you to tell me to "choose now.” We should have known right off the bat that it was all about money for your company when you did a bait and switch when you originally said your puppies were $3,500 but then right before we put down a deposit, you upped it to $4,000 since "we had 1st pick.” We were already emotionally invested and you knew you could get another $500 out of us. This is nothing but a business to you and you mask that with a questionnaire "to see if your a right fit” to cloud that fact. The only reason "you said” we weren’t a right fit is because we asked if puppy was a "runt” and you were offended. We had no idea this was offensive, since I had a childhood German Shepherd puppy that we bred that was the runt and we kept it instead of selling it to make sure it would be ok. We have had other breeders refer to them as runts as well since that’s a recognized term for the smallest/weakest one. I’m not sure if the stress of having two litters at once was too much for a newer breeder, or what happened, but by the look of how quickly you made this rash decision I can forgive you if that was the case. Having 4 kids I can understand what stress can do to your mind. So when I asked if I could call you back after you voided our warranty out of nowhere (after Dana and I just spoke, and said she wanted a decision "now”) you had your husband call me and do your dirty work who offered no explanation why you voided our contract other than I used the term "runt.” Of course, this was a cop-out because you made two promises to two different families and you couldn’t hold your end of the agreement. Towards the end of the conversation with your husband and I, he mentioned the conversation we were having made voiding the contract seem like even more of the right thing to do. Well I agree on that, because I would never want to buy from a breeder that would do this to a young family because they got caught up in promising too many different things to different families in order to make $4k a puppy. We know the real reason you don’t want to call them runts is because that makes them less sellable for you. My family kept the runt and raised it for 12 years, your business on the other hand shy’s away from the term since it will hurt business. I want to make sure no other family goes through what you guys did to ours. Being a former business owner and police officer I feel like the right thing to do is to inform others of your practices before they are devastated like ours. I would have had no problem with voiding the contract, as that is your right. But when you had your husband call me back and try to strong-arm me over the phone, this showed me your company’s true colors. He said I was lying about waiting until 5-6 weeks, something we insisted on from the very beginning, and would have never purchased from someone that forced us to pick at 3 or 4 weeks. A true business owner wouldn’t have sent their husband to try to clean up their mess. I wish you guys the best, as I don’t have hard feelings towards anyone personally, but think that you can both learn from this. Remembering that it takes years to build a reputation, but only an instant to ruin it. I don’t want to see any ethical business fail, but the thought of another family going through this makes my wife and I both sad. Take care.

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