In october 2011 i bought a car off a car dealership in beckley wv. It was a 2006 hyundia sonata with 56,000 miles on it. the dealer/sales person that sold me the car said that they were able to get it financed through autotrakk. I asked the sales person who is autotrakk because ive never heard of them before. He said its a LOAN company that we use to help people get their credit back on track. I said ok. The sales person also told me that the LOAN would be short term 36 months LOAN because autotrakk didnt do long term LOANS. I said ok what will my payment be a month.
The sales person told me that it would be 300 a month . I said ok cause that was within my budget. The sales person told me that they are going to install a box into my car that i can make my payments through. I took the car home that day. After having the car for about 3 months i would make a payment and my motor would just quit running and i was unable to start it . I called autotrakk and they told me that i was behind on a payment , which i knew i wasnt so i agrued with them and they told me i could make a extention payment of 30 dollars and my car would start,
so i did ,i had no choice because i had to get around to work and get my grandkids off the bus. This was a repeat with them for the next 5 years always behind always had to make extention payments . Then i find out that autotrakk is not a loan company but a leasing company oh wow was i mad i would have never ever got a car on lease even though the dealer told me it was a loan company. This was a repeat of the next 5 years with autotrakk telling me im always behind on payments making extention payments and my car shutting off and not starting.
I got all my bank statements together and added up what ive paid autotrakk in payments and extention payments for the last 5 years . Ive paid them a total of 19,500 dollars when at the dealership the car was sold to me for 10,900 dollars. Then in july 2015 i get a certified letter from autotrakk saying that if i didnt pay 700 dollars that they were going to repo my car needless to say they can come and get it cause ive paid them enough money. Autotrakk they are scam artists this company is designed to keep you paying for a car for years and years and the dealerships that deal with them give misleading information . Something has to be done about these issues this is FRAUD and it needs to be addressed.
I think the service Autotrakk is hope for thoses that have fallen on bad times from lost of a job, divorce, death of the mate etc.. In dealing with people who may be very emotional and the last sign of hope for thier presence situation. You believe this is your rainbow. When you put your feet back on the ground and able to stand up, then you relize that this is a very costly no way out that you can afford situation. Autotrakk advertisment on their website is a 24-54 months program, however their sub contractors ( the dealership) may but you a 60 months. Who in their right mind would do that , but if you feel hopeless you will. Not only that but one of the customer service reps gives out misleading information as to when your actually lease is up. Which cause me to pull out my contract and notice that the sub-contracter listed that I gave them a car, did I mention the information was obtain from my credit report. Just take a moment , who would give/ trade a car tp get a lease not purchasing a car and also which is true gave $1,000.00 downpayment. Hmm. I reported this to Autotrakk and I was told by a supervisor they just process the application ( that means they don't review its all about getting the business) I was alos told that my intials were on the contract , even though my contrat had no signature. We all know that with computers anything would be manipulated. I know for a fact that the sub-contrctor could not produce prodf of thet tranaction taken place. I have legal paper work stating other wise. If that was not enough, I was blessed to buy out the contract and a supervisor told me on a recorded line " Even after the loan has been secured by the bank, you will still need tp make a few weeks of payments until they recieve the check.." What!!!!! so you are praticing double dipping, still taking advantage of a customer and may I state that for 3 years I was never late nor did I asked for an extenson ( Thank God). Why would I pay for a car that is no longer mines and how is that legal. Autotrakk can be a good program but read everyline especially with the sub cntractors. Horrible
AutoTrakk, LLC. Reviews
In october 2011 i bought a car off a car dealership in beckley wv. It was a 2006 hyundia sonata with 56,000 miles on it. the dealer/sales person that sold me the car said that they were able to get it financed through autotrakk. I asked the sales person who is autotrakk because ive never heard of them before. He said its a LOAN company that we use to help people get their credit back on track. I said ok. The sales person also told me that the LOAN would be short term 36 months LOAN because autotrakk didnt do long term LOANS. I said ok what will my payment be a month.
The sales person told me that it would be 300 a month . I said ok cause that was within my budget. The sales person told me that they are going to install a box into my car that i can make my payments through. I took the car home that day. After having the car for about 3 months i would make a payment and my motor would just quit running and i was unable to start it . I called autotrakk and they told me that i was behind on a payment , which i knew i wasnt so i agrued with them and they told me i could make a extention payment of 30 dollars and my car would start,
so i did ,i had no choice because i had to get around to work and get my grandkids off the bus. This was a repeat with them for the next 5 years always behind always had to make extention payments . Then i find out that autotrakk is not a loan company but a leasing company oh wow was i mad i would have never ever got a car on lease even though the dealer told me it was a loan company. This was a repeat of the next 5 years with autotrakk telling me im always behind on payments making extention payments and my car shutting off and not starting.
I got all my bank statements together and added up what ive paid autotrakk in payments and extention payments for the last 5 years . Ive paid them a total of 19,500 dollars when at the dealership the car was sold to me for 10,900 dollars. Then in july 2015 i get a certified letter from autotrakk saying that if i didnt pay 700 dollars that they were going to repo my car needless to say they can come and get it cause ive paid them enough money. Autotrakk they are scam artists this company is designed to keep you paying for a car for years and years and the dealerships that deal with them give misleading information . Something has to be done about these issues this is FRAUD and it needs to be addressed.
I think the service Autotrakk is hope for thoses that have fallen on bad times from lost of a job, divorce, death of the mate etc.. In dealing with people who may be very emotional and the last sign of hope for thier presence situation. You believe this is your rainbow. When you put your feet back on the ground and able to stand up, then you relize that this is a very costly no way out that you can afford situation. Autotrakk advertisment on their website is a 24-54 months program, however their sub contractors ( the dealership) may but you a 60 months. Who in their right mind would do that , but if you feel hopeless you will. Not only that but one of the customer service reps gives out misleading information as to when your actually lease is up. Which cause me to pull out my contract and notice that the sub-contracter listed that I gave them a car, did I mention the information was obtain from my credit report. Just take a moment , who would give/ trade a car tp get a lease not purchasing a car and also which is true gave $1,000.00 downpayment. Hmm. I reported this to Autotrakk and I was told by a supervisor they just process the application ( that means they don't review its all about getting the business) I was alos told that my intials were on the contract , even though my contrat had no signature. We all know that with computers anything would be manipulated. I know for a fact that the sub-contrctor could not produce prodf of thet tranaction taken place. I have legal paper work stating other wise. If that was not enough, I was blessed to buy out the contract and a supervisor told me on a recorded line " Even after the loan has been secured by the bank, you will still need tp make a few weeks of payments until they recieve the check.." What!!!!! so you are praticing double dipping, still taking advantage of a customer and may I state that for 3 years I was never late nor did I asked for an extenson ( Thank God). Why would I pay for a car that is no longer mines and how is that legal. Autotrakk can be a good program but read everyline especially with the sub cntractors. Horrible