I first was introduced to this company through Instagram. I loved their bracelets. I went to their website to order a bracelet only because they were offering a promotional discount. THANK GOD I didn't pay the full $48 they charge.
I received my bracelet a few weeks after ordering, which was fine. The problem with this company began shortly thereafter. The bracelet broke after wearing it only THREE times. I emailed customer support who asked for a picture of the broken bracelet, which I happily sent immediately. I heard back saying they would refund my money in a few days. A week went by and I sent TWO more emails which both went unanswered. I was very polite and understanding up to this point, but in the third email I was very displeased. I EVENTUALLY heard back and again they said they would refund my money and hadnt yet because they were having a problem finding my information. This was either a lie or they're even more incompetent at running a business than I originally thought. Either way, I finally got my refund.
After all this I decided to go to their Instagram and see if anyone else had any problems like me. I found a large amount of people had. Most of the complaints were about how long it took to receive an order, some saying it took a month or longer, and some having the same problem I did where it broke. I commented and explained what I went through so other girls wouldn't have to go through the same thing. My comment was deleted. And I've read that a lot of other comments were deleted as well, some people even blocked. If they don't want negative comments they should make a better product, especially for what they charge. RIP OFF! Do yourself a favor and DO NOT BUY FROM THIS COMPANY. Etsy.com has the same exact bracelets for about $10 or less.
Review update june 10 2016: ashley bridget remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Ashley bridget is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, ashley bridget has made good faith efforts to resolve all complaints reported on report. Based on our experience, the member business has proven to be among the top members of the report corporate advocacy business remediation and customer satisfaction program as a verified safe business™.Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the corporate advocacy program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Over time and since becoming a member, ashley bridget has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the report corporate advocacy business remediation and customer satisfaction program we are happy to report that now more than ever ashley bridget remains committed to improving customer satisfaction.
Ashley Bridget LLC Reviews
ASHLEY BRIDGET IS A SCAM!
I first was introduced to this company through Instagram. I loved their bracelets. I went to their website to order a bracelet only because they were offering a promotional discount. THANK GOD I didn't pay the full $48 they charge.
I received my bracelet a few weeks after ordering, which was fine. The problem with this company began shortly thereafter. The bracelet broke after wearing it only THREE times. I emailed customer support who asked for a picture of the broken bracelet, which I happily sent immediately. I heard back saying they would refund my money in a few days. A week went by and I sent TWO more emails which both went unanswered. I was very polite and understanding up to this point, but in the third email I was very displeased. I EVENTUALLY heard back and again they said they would refund my money and hadnt yet because they were having a problem finding my information. This was either a lie or they're even more incompetent at running a business than I originally thought. Either way, I finally got my refund.
After all this I decided to go to their Instagram and see if anyone else had any problems like me. I found a large amount of people had. Most of the complaints were about how long it took to receive an order, some saying it took a month or longer, and some having the same problem I did where it broke. I commented and explained what I went through so other girls wouldn't have to go through the same thing. My comment was deleted. And I've read that a lot of other comments were deleted as well, some people even blocked. If they don't want negative comments they should make a better product, especially for what they charge. RIP OFF! Do yourself a favor and DO NOT BUY FROM THIS COMPANY. Etsy.com has the same exact bracelets for about $10 or less.
Review update june 10 2016: ashley bridget remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Ashley bridget is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, ashley bridget has made good faith efforts to resolve all complaints reported on report. Based on our experience, the member business has proven to be among the top members of the report corporate advocacy business remediation and customer satisfaction program as a verified safe business™.Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the corporate advocacy program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Over time and since becoming a member, ashley bridget has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the report corporate advocacy business remediation and customer satisfaction program we are happy to report that now more than ever ashley bridget remains committed to improving customer satisfaction.