I ordered 1 bottle shampoo and 1 bottle conditioner - On march 25th through walmart.com. I had to contact the company through the third party seller - just to get my purchase shipped out, or so I thought. ArtNaturals (Virgin Scent INC out of Gardena CA) provided me with a DHL tracking number - to a package that does not exist.
I have tried numerous times to contact them through the third party retailer, email, phone and Facebook. I am either met with silence or chat-bot replies. They have done this same thing to hundreds of people so far. They are blaming the covid crisis but many people never receive anything they ordered and no one has received a refund of the money they've paid either.
Sent me half my order, but billed for entire amount. No customer service whatsoever. Despite numerous phone calls and emails no response. Check out Artnaturals facebook page. Products not received, bottle unsealed, bottles filled with water and not product, no response from company, orders not received but paid for. I will never buy anything from them again.
I have found several reviews on Amazon (which there were so many that Amazon started blocking reviews if not purchased through Amazon). This company promises two-day shipping. They did send me a tracking number 2 days after they took my $59.99 for hand sanitizer but it hasn't moved at all. I've called and emailed asking what is going on and there are no responses.
I am charging back my card today and advise all of those who are scammed to do the same and report to the BBB. I will also find any way I can to escalate this to the authorities as they are doing this repeatedly to individuals. This is not an innocent scam, this is intentional. DON'T SPEND YOUR MONEY HERE!
Art Naturals Essential Oils Are Fake. Dr. Robert S. Pappas from the Essential Oil University tested Art Naturals oils and found that they are synthetic aroma chemicals. Here are the test results youtube.com/watch?v=tdX_sKIZMKY&t=1002sPlease do your research before purchasing essential oils. Just because it is cheap doesn't mean its good. Help stop these fake essential oils. Please share and leave a review on Art Naturals product page on Amazon.
ArtNaturals.com Reviews
I ordered 1 bottle shampoo and 1 bottle conditioner - On march 25th through walmart.com. I had to contact the company through the third party seller - just to get my purchase shipped out, or so I thought. ArtNaturals (Virgin Scent INC out of Gardena CA) provided me with a DHL tracking number - to a package that does not exist.
I have tried numerous times to contact them through the third party retailer, email, phone and Facebook. I am either met with silence or chat-bot replies. They have done this same thing to hundreds of people so far. They are blaming the covid crisis but many people never receive anything they ordered and no one has received a refund of the money they've paid either.
Sent me half my order, but billed for entire amount. No customer service whatsoever. Despite numerous phone calls and emails no response. Check out Artnaturals facebook page. Products not received, bottle unsealed, bottles filled with water and not product, no response from company, orders not received but paid for. I will never buy anything from them again.
I have found several reviews on Amazon (which there were so many that Amazon started blocking reviews if not purchased through Amazon). This company promises two-day shipping. They did send me a tracking number 2 days after they took my $59.99 for hand sanitizer but it hasn't moved at all. I've called and emailed asking what is going on and there are no responses.
I am charging back my card today and advise all of those who are scammed to do the same and report to the BBB. I will also find any way I can to escalate this to the authorities as they are doing this repeatedly to individuals. This is not an innocent scam, this is intentional. DON'T SPEND YOUR MONEY HERE!
Art Naturals Essential Oils Are Fake. Dr. Robert S. Pappas from the Essential Oil University tested Art Naturals oils and found that they are synthetic aroma chemicals. Here are the test results youtube.com/watch?v=tdX_sKIZMKY&t=1002sPlease do your research before purchasing essential oils. Just because it is cheap doesn't mean its good. Help stop these fake essential oils. Please share and leave a review on Art Naturals product page on Amazon.