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Aabaco Small Business


Country United States
State California
City Sunnyvale
Address 701 First Avenue
Phone 408-349-3300
Website https://www.aabacosmallbusiness.com/

Aabaco Small Business Reviews

  • Dec 12, 2017

My website was moved from Yahoo Site Builder to Aabaco Small Business website. I cannot link or get to the control panel (1 year so far) to edit my site. I still have to pay that $35. annual fee for something I can not get or transfer out of. Total Rip off Indeed & costing me sales.

  • Nov 20, 2017

These reviews describe the situation I have encountered. They are a ripoff.

I was charged $50 October 2016, when I contacted them as to why I did not receive a notice that the renewal was upcoming I was told the email was sent to the primary email address. I updated the primary to my msn.com account and allowed this to pass. Fast forward to October 2017 and another email saying my paypal account was charged. I did not receive any update email. I contacted them and was told I could cancel the service but no they would not refund my charge.

They lie and obviously cheat because the yahoo side was bit by poor security and lost half a billion email account information so they are screwing the folks that are using their service.

Dont even go close to them you might come back with a virus of some sort, most likely gonorrhea because they screw you so badly and not even a thanky or a cigarette.

  • Sep 5, 2016

My Email Address to Aabaco web Hosting is compromised.

Aabaco instead asking to update my Credit Card on file for auto renew.

Even I Change Aabaco Login password several times and activated the step 2 verification dont work. Someone still using my email account at Aabaco Hosting Plan.

I decided to cancel my subscription to Aabaco related to compromised email domain name but someone still using the email address and sending spam messages to other receipient.

Aabaco email hosting plan is not safe to use even I change to strong passwords, hacker could be insider.

  • Dec 14, 2016

Cancelling Plan from Aabaco doesn't work and billing continues

This is the most horrible hosting provider I've ever experienced. Interface is a horrid and cancelling of plan doesn't work. The beauty of this part is that, billing continues on and customer service claimed that it was not terminated at the actual period it was terminated. No refund was provided even though the fault was on their processes and their motto is Customer is always Wrong !

  • Mar 8, 2017

Cut your losses and get out

After upgrading from Windows 7 (added retrograde Windows XP), I have not been able to come up with the right combination of outdated software and Java to make contact with my website toddsaunders.us. I bought an older laptop with Windows Vista and tried to merge it with outdated Java -the only stuff that works with Yahoo Sitebuilder (formerly), and now neither Vista, XP, or the Java required to run sitebuilder are even being supported after April. So good luck with this hijacked web hosting tool. I recently paid Aabaco $96.00 to reactivate it, so I could at least see it online. Now it is clear they are just sitting back and collecting money from people, year after year, for folks to just be able to view (not edit) their old family website - or God forbid an old business site. I bought an laptop with an Windows XP operating system and cannot even get the outdated Java to work with it.

Yahoo gave up on their web hosting consumers and sold them and their websites to a scam artist who now pretends to support it. Now it's a hundred dollars a year to view old family pictures yo can't even touch anymore. Businesses and others, cut your losses and get out asap.

  • Jul 21, 2016

I went to the aabaco web site this morning to sign up for a new web hosting account. They had a special on their advanced web hosting. Regular price 12 months @$9.99 mo, Sale price 12 months @$5.99 mo. I chose this selection and was surprized to see the total at $89.89. I called the number provided and was told "there is a drop down menu next to the price, which states that the $5.99 is only for the first 3 months". This is blatent false advertising because the price is clearly stated as: 12 months @$5.99 mo

  • Jun 3, 2016

Good evening. I had and used a yahoo merchant solution site for over ten years. During that time the site worked well and when ever I had an issue help was easy to come by.

Recently yahoo appears to have been purchased by Aabaco (of unknown origin) and then was supposed to be changed to Luma *** something. But apparently that change never did happen. Since I had been so pleased with yahoo I decided to try Aabaco thinking they would be as reliable as Yahoo Merchant Solutions. So I signed up for a store site, picked my business name and got started making my new store site. From the very first day the system crashed several times while I was entering data.

Each crash would lock me out of the site for over two hours. I finally found a phone number for Aabaco and the person who was almost impossible to understand tried very hard to be helpful. He/she finally determined that the problem was on my end as I was using Firefox as my browser. So, I changed browsers but it was not better. I have been entering the items into my store format for the past 4 weeks. I get one hour of work done and then just sit here for two hours waiting for the darned site to reset itself or whatever it needs to do to come back into production.

I feel that I made a horrible mistake trusting this company. I am way too far into the process of store building to just back out and try to find someone else to host my site. Never in my adult life have I met with such poor communication and poor reliability as I have found with Aabaco. If there is ever a class action suit I would gladly join.

So,now I am still locked out after three hours...it appears that once again I will not be able to get a darned thing done.

  • May 13, 2016

There is a problem in the web server and they don´t help

I have a web page. I worked on it these last months. Everything was ok. But then, 4 days ago, I published another 8 pages, and all the sentences were broken. Terrible to read and to look at.

It took me many hours, during the rest 3 days. All the agents promissed me "this time I will do it good and we will solve the issue". No one of them did it. They don´t understand simple sentences (we are diverted to India to talk to agents), and when they don´t know what to do (which is in a 90% of the cases) they keep you on hold for half an hour to ask somebody else.

Yesterday the agent told me he will call me in half an hour. One hour later I called again because nobody phoned, they told me he was in a meeting (not solving my issue?). After 3 hours, he was just gone home, done nothing. They promissed me, someone will call me in one hour to solve the issue. I had to go to bed at 2:00 am, tired of waiting. Nobody phoned me.

Today, an agent spent 2 hours "solving" my issue and having me on hold, talking to me every 15 minutes. After that time, no, the issue was not solved. Conclussion: they have no idea about what´s the problem, so I have to keep with the problem, even if that means that no one will contact me because of the horrible web page.

I will try to cancel it, but no hopes

  • Mar 31, 2016

AWFUL. They took over for yahoo small business web hosting. In the beginning, my 2 sites were down sparatically throughout the day. Now my FTP client doesn't work for writing and uploading on my site. I run 2 social sites and one business site. I have backed up all my files as i've seen others were cancelled for no reason and lost everything.

When you have issues, it's nearly impossible to find the link where you can send a message for help - all you ever get are "help" pages that give standard answers and do nothing for support when your site doesn't work or is inaccessible.

THere's no phone number that i can find anywhere, and have heard all you get is tech support from India anyway. I know the responses to my help emails are sometimes unreadable - clearly not drafted by an english speaking person. They have no clue what your complaint is or what is wrong with your site.

The normal answer is that they do not support anything but HTML.... not even php!!! If you do not write the pages through their web hosting control panel, they cannot help you.

NOT WORTH THE COST. It's fine WHEN IT WORKS, but the failures are mounting. I'm shopping now for a new web host.

  • Mar 2, 2016

Yahoo updated my credit card information with info I did not give them. They then charged for 3 domains after I had cancelled 1 of the 3 domains.

Several years ago I reserved three domain names. I have renewed them annually. This years I decided to cancel one of the domain names.

I chose NOT to update my credit card information with yahoo so that they could not accidentally charge me for all three domain names. A charge has now appeared on my credit card for all three domain names.

The problem is twofold, they charged me for a domain name that I went to their website and cancelled. They charged my credit card by updating the expiration date on my credit card using information that I did not provide them.

There is a class action siut just waiting to happen here.

  • Sep 27, 2016

Unbelievable

I shut down my prior business domain name two years ago and they keep billing me annually at $43,95. I noticed the charge on my credit card on 9//20/16 and when I called on 9/27/2016, they had me create an account on AABco (I did not even know what this was) and I found that they had the put in my latest credit card expiration date, my old last name (I changed my name legally two years ago) and that the billing shows the subscription for 9/29/16 -17 and they still would not credit my card. I asked to speak to a Manager and they put me on hold for over 1/2 hour and still no manager! I called my bank and they put the charge in dispute. Bunch of criminals the way they do business!

  • Feb 1, 2016

We have spent hours on the phone with Aabaco trying to resolve the transfer of our website to be hosted by Aabaco Small Business. The phone number to call for service was very hard to find, probably intentionally. It is 888.814.2524. We we informed the first two times that "back-office research" has to be contacted to verify our account. They were not able to do this, but said they would do so and call us back. They never did. We call back a third time and were asked for DOB and the last four numbers and expiration date of the credit card that was used when the site was hosted by Yahoo. None of the numbers we provided were apparently correct, making us very suspicious. I don't know whether this company is a scam or just incompetent, but should be avoided at all costs.

  • Feb 1, 2016

I was a mostly happy Yahoo Small Business client since 2010. Since the transition to Aabaco Small Business in 2015, there have been no happy moments whatsoever. Even the simplest tasks are now impossible. Example: I need to edit my existing web page to remove the Christmas and New Years greeting. Aabaco denies me access to my own site because they say they only support Internet Explorer versions later than v6 so I must update my browser before I can edit.

Well, I run IE v11. After several hours of getting the run around, I was able finally to submit an email support request. Their response: "Our site development tools are incompatible with v11. So don't use it." Their software is incompatible with the browser used by practically everybody on earth and their solution is "Ignore it like we do". This is just one of many failures. Access to email and other previously satisfactory Yahoo Small Business services is now lost under Aabaco.

  • Jan 2, 2016

After using Yahoo Small Business for my non-profit for years they sold out to Aabaco Small Business who promptly shut me off as far as updating or modifying my website. When I hit the "Publish" button on the site builder and entered my usual id and password I got a notice that I had to set up a new account with Aabaco. When I clicked the link I was taken to a page where I was instructed to enter my email and password and was to receive a new id and password for web publishing. I never received an email and the email server, also Yahoo, had the same problems. Couldn't log on to get messages.

I next called the support number where I got a very far away sounding connection and a foreign accent that was barely understandable. After a very long time they decided that I would have to submit new credentials for the owner of the account and that would take four to six months. After several tries they just cancelled the account and shut it down.

For anyone thinking of using this company you better think again. Years of data and photographs for this history site was basically lost and would take months of continuous work to re-program it into another web provider. Do not use this company.

  • Dec 15, 2015

I had an account with Yahoo, now Aabaco, for domain hosting for the last 10 years. Due to several factors, I decided to move to another provider. My current billing period ends Dec 26, 2015.

On Dec 8th, I made an online request through my new provider, GoDaddy, to transfer the domain. GoDaddy indicated it would take 7 days.

I received confirmation on Dec 13th that the transfer was completed away from Aabaco/Yahoo. However, I noticed that Yahoo had submitted a charge for renewal on Dec 12th - four days after my transfer request and two weeks before the end of the renewal period.

I called an Aabaco customer service person today, and asked for them to reverse the charge. After putting me on hold several times (either to do research or ask how to handle this), after about 30 minutes he came back and said the company refused to refund the money. He did however cancel my current plan.

I told the customer service rep that I was prepared to escalate this by all means. He just laughed at me and said, "do what you have to do".

This is a blatant ripoff. I would have thought that Yahoo would operate with more integrity, and am hugely disappointed in them and their customer service.

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