What happened to a previous report filed in 2015 on this site happened to us: This company gets a contact somehow and starts sending sewer and drain cleaner 50 gallons at $10. Our contact listed on the invoice has called repeatedly to ask for the purchase order and they could never provide one. He told them to stop sending the product. Our staff at the other location began rejecting the product but did not notify accounting. Unfortunately, our accounting department thought it was an approved product and finally communicated with the contact who said he never ordered the product to begin with, and so this last time we refused to pay an invoice in which the product was actually rejected.
When they called for payment just now we said it was rejected and they said that you can't reject chemicals. (So the product choice must be part of the scam). They actually used the fact that we erroneously paid previously as "proof in the pudding" that we should pay for this last one that was rejected. We asked for contracts, standing orders, or purchase orders but they can't provide anything. Unfortunately, staff at the other location had rejected most of the last shipments, even though we paid 7 times. The person who called is very aggressive trying to get payment for this product. We called back and read the scam reports to them. They don't back down. They act as if we got scammed 7 times we should at least pay one more time, even though we know they are scamming us?
In summary, we have asked for PO's/standing orders in the last year, rejected shipments, and unfortunately, due to employee turnover and miscommunication we paid for product we didnt order, and they are still agressively calling asking for payment. They use intimidation tactics; for example saying chemicals can't be returned, or saying we paid for the last invoices (erroneously) and therefore we should pay for this shipment which we didn't order and rejected.
A-1 Janitorial Supply Inc Reviews
What happened to a previous report filed in 2015 on this site happened to us: This company gets a contact somehow and starts sending sewer and drain cleaner 50 gallons at $10. Our contact listed on the invoice has called repeatedly to ask for the purchase order and they could never provide one. He told them to stop sending the product. Our staff at the other location began rejecting the product but did not notify accounting. Unfortunately, our accounting department thought it was an approved product and finally communicated with the contact who said he never ordered the product to begin with, and so this last time we refused to pay an invoice in which the product was actually rejected.
When they called for payment just now we said it was rejected and they said that you can't reject chemicals. (So the product choice must be part of the scam). They actually used the fact that we erroneously paid previously as "proof in the pudding" that we should pay for this last one that was rejected. We asked for contracts, standing orders, or purchase orders but they can't provide anything. Unfortunately, staff at the other location had rejected most of the last shipments, even though we paid 7 times. The person who called is very aggressive trying to get payment for this product. We called back and read the scam reports to them. They don't back down. They act as if we got scammed 7 times we should at least pay one more time, even though we know they are scamming us?
In summary, we have asked for PO's/standing orders in the last year, rejected shipments, and unfortunately, due to employee turnover and miscommunication we paid for product we didnt order, and they are still agressively calling asking for payment. They use intimidation tactics; for example saying chemicals can't be returned, or saying we paid for the last invoices (erroneously) and therefore we should pay for this shipment which we didn't order and rejected.