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XIAMEN SENYANG CO., LTD


Country China
City JIU TIAN HU,XING LIN ,XIAMEN
Address XINGBEI INDUSTRY ,NO.97 ,WEST 2 ROAD
Phone 86-592- 5028899
Website http://en.medicalxm.com

XIAMEN SENYANG CO., LTD Reviews

Most Useful Comment
  • Jun 8, 2017

BUYERS BEWARE. We purchased medical air mattresses from XIAMEN SENYANG CO LTD and young kid (PING WANG Carter just lets you down) we ordered and payed for Customised mattresses with micro holes & 10 - 50mmhg softer air pump for patients with grade 5 pressure ulcers & wounds. WANG took extended length of time to post out many many months. On part of the dispatch he didn't pay correct postage, we also had extensive customs charges. When set up mattresses did not alternate as described. None of the Medical air mattress were customised with micro air holes for cooling as we requested & paid for. Medical air Mattress not the one's we specifically ordered. Not cell in cell & not cell on call as described, which we paid for. Cover not waterproof. Air pump not the softer 10 -50mmhg as described by PING WANG (Carter) but much higher 30 -180mmhg Patients wounds started to break down & bleed, bleeding went straight through cover staining white under side, not water proof. Patient crying & body & legs going ridged stiff after first night of use. Patient had to be taken to hospital. On having material of mattress tested at laboratory matterials found to be not medical grade materials by EU standerds, and not suitable for EU Countries. despite medical certificates emailed us, befor We purchased. We contacted PING WANG (Carter) about all this and (PING WANG just lets you down), doesn't want to know, along with SUSAN WANG. communication ceases. BUYERS BEWARE, AVOID THIS SELLER.

Mark as Useful [89 votes]
  • Jun 20, 2017

BUYERS BEWARE. AVOID THIS SELLER. We purchased a number of MEDICAL ALTERNATING AIR MATTRESSES WITH ALTERNATING AIR PUMPS. We explained in many email EXACTLY what we required. Ping Wang "CARTER" talked us into purchasing 10-50mmHg very soft pressure relief for pressure ulcers. NOT ON WEBSITE, WHY? We also asked and requested micro holes - customized + EXPLAINED EXACTLY what We required. We paid Mr Ping Wang, him and Susan Wang, said they had to make them. We ordered less than a handful. MANY MONTHS WERE PASSING, and every time we communicated with the WANG'S they said there not ready yet!

AFTER FOUR MONTHS the WANG'S said they were shipped out, WANG didn't pay correct shipment costs. So we had to pay extra shipment costs & customs costs. When we opened + set up NONE had MICRO HOLES, CUSTOMISED VENTILATED, as we REQUESTED as its very hot here, and none were 10-50mmHg pump pressure, which we needed + PAID for this. Some were NOT deep cell mattresses, as we requested, and paid for, + to top it, ALL MATTRESSES + PUMPS did NOT ALTERNATE as they should and as described. variations PERMANENTLY HARD CELLS. Items sent us were of no use to patients with STAGE 3, 4 +5 pressure ulsers. After in communication PING WANG just waists time talking rubbish. AVOID THIS SELLER, BUYERS BEWARE.

Mark as Useful [26 votes]
  • Mar 28, 2019

XIAMEN SENYANG CO LTD. AVOID THIS COMPANY, LIKE THE PLAGUE. 'JUST READ ALL THE COMPLAINTS'. WE WISH WE HAD SEEN & READ ALL THE COMPLAINTS, WE WOULD HAVE KEPT WELL AWAY FROM THEM & WOULDNT HAVE BOUGHT ANYTHING. We saw this company on ALIBABA.COM & communicated with a woman who said through Alibaba.com to go onto their website XIAMEN.COM XIAMEN SENYANG CO LTD - We then purchased.

They PING WANG use many Fictitious names { CARTER - CARTER LIN, etc } & { CANDY, SUSAN, ANNY DING, etc,} This company keeps you waiting & waiting, & waiting MONTH after MONTH saying The Mattresses are being made! Then sent incorect products 1/4 of the Order - With inferior items Not as bought & paid for, 'WHERES THE CORRECT ITEMS & ORDER'?

They sent cheaper air mattresses & Pumps, that were NOT the Mattresses or Pumps DESCRIBED or CUSTOMIZED TYPE Advertised, that we {Specifically Ordered & Paid For}.

{ NOT THE CORRECT mmHg settings either Higher Harder INSTEAD OF Softer } as they Communicate. Also Every Alternate Tubular air CELLS remain RIDGID & does NOT Alternate as they Described but remain HARD, Causing Patients Decubitus Ulcers - Bed Sore's - Pressure Wounds to Open & Bleed Over Night.

The so called waterproof cover starts to disintergrate -break down straight away as PICTURES, and are NOT waterproof so urine, blood, etc, go straight through the cover onto white reverse side when attending to patients, as PICTURES. They also say they haven't got some items advertised, so carnt send out. They send inferior items not as ordered. They say they WONT REFUND. They Won't send out the complete or supply the Correct Order, DON'T bother waisting your time & money with XIAMEN SENYANG CO LTD. 'AVOID LIKE THE PLAGUE'

Mark as Useful [23 votes]

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